6/10
Service was inconsistent. Upon initial arrival Air conditioning in the room wasn't working properly. I notified the front desk they said somebody would be right up. 30 to 45 minutes later, nobody had responded. I called again and again they said somebody would be right up. Finally a young gentleman showed up, and fix the air conditioner briefly until you left and then it went back to not working again. I called the front desk again they assured me somebody would be right back up. This time an official looking gentleman responded with the same young gentleman. They entered the room and the older gentleman became very argumentative insisting that the air conditioner was working even though there was no cold air blowing out. He said it is cooling because it feels cool to the touch. I asked him why when the younger gentleman left it was blowing with pretty good Force and then it completely stopped. If it was working properly why wasn't blowing out cold air. He was very short with me and agitated. He then said it would be cold eventually and that it was working now and I should wait. It is worth noting that the air conditioner eventually did begin to work. The next morning we stopped by the office and asked for an additional pillow. We were told that if they gave us another pillow they wouldn't have enough for the rest of the rooms. Whether it was just poor customer service or true either way it was strange. Considering all the great options in the area, I would not go back there
Andrew
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