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Casa del Puerto

3.5 star property
Beachfront hotel with outdoor pool, near Puerto Morelos Beach

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Photo gallery for Casa del Puerto

Exterior
On the beach, kayaking
Exterior
Deluxe Suite, 2 Queen Beds, Accessible, Sea Facing | Beach/ocean view
Deluxe Room, 1 King Bed, Accessible, Beachfront | Premium bedding, minibar, in-room safe, desk
Perched on the beach, Casa del Puerto offers a tranquil retreat with an English breakfast and poolside bar. Connect to WiFi, unwind by the outdoor pool or rooftop terrace, and enjoy kayaking in the nearby waters. Previous guests loved their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Free breakfast
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Children's pool
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Suite, 2 Queen Beds, Accessible, Sea Facing

Deluxe Suite, 2 Queen Beds, Accessible, Sea Facing | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 2 Queen Beds, Accessible, Sea Facing

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 60 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Beachfront

Deluxe Room, 1 King Bed, Accessible, Beachfront | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible, Beachfront

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 60 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Ave. Maria Irene Sm12 Mz 17 Lote 4, Puerto Morelos, QROO, 77580

What's nearby

  • Crococun Zoo - 5 min drive
  • Puerto Morelos Town Square - 10 min drive
  • Puerto Morelos Beach - 11 min drive
  • Petempich Bay - 16 min drive
  • Ojo de Agua Beach - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 27 min drive
  • Tulum Intl. Airport (TQO) - 136 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26.3 miles/42.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬4 min drive
  • ‪Bordeaux Restaurant - ‬4 min drive
  • ‪Sports Bar - ‬4 min drive
  • ‪Sensai - ‬6 min walk

About this property

Casa del Puerto

Casa del Puerto features a rooftop terrace and puts you within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar, a children's pool and a terrace are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • On the beach
  • Kayaking
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Grab bar in shower
  • Pool access ramp on site

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 850.00 per vehicle (return. Maximum occupancy 4)

Renovations and closures

This property is closed from 1 May 2023 to 31 December 2024 (dates subject to change).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.

Also known as

Casa Puerto Boutique Hotel Puerto Morelos
Casa Puerto Boutique Hotel Puerto Morelos
Casa Puerto Boutique Hotel
Casa Puerto Boutique Puerto Morelos
Casa Puerto Boutique
Hotel Casa del Puerto Boutique Hotel Puerto Morelos
Puerto Morelos Casa del Puerto Boutique Hotel Hotel
Hotel Casa del Puerto Boutique Hotel
Casa del Puerto Boutique Hotel Puerto Morelos
Casa Puerto Puerto Morelos

Frequently asked questions

Is Casa del Puerto currently open?

This property is closed from 1 May 2023 to 31 December 2024 (dates subject to change).

Does Casa del Puerto offer free cancellation for a full refund?

Yes, Casa del Puerto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa del Puerto ?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Casa del Puerto ?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Casa del Puerto ?

Yes, there's free self parking.

Is an airport shuttle service offered by Casa del Puerto ?

Yes, an airport shuttle is available. The charge is MXN 850.00 per vehicle return.

What are the check-in and check-out times at Casa del Puerto ?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Casa del Puerto and nearby?

Have fun during the warmer months with activities such as kayaking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Casa del Puerto ?

Yes, there's an on-site restaurant.

Does Casa del Puerto have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Casa del Puerto like?

Casa del Puerto is located a short 1-minute walk from Arrecife de Puerto Morelos National Park.

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Casa del Puerto Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice staff, remote location, and great rooms!
Daniel, 1-night trip

8/10 Very good

Nice stay, very calm, the beach was not usable but the pool was clean and nice.

10/10 Exceptional

It's quite and friendly staff
Bernard, 7-night trip

8/10 Very good

The property was conveniently located 40 min drive to down town Cancun and a quick drive to playa del carmen and other cennotes.
Ana, 3-night trip

10/10 Exceptional

Quiet with a beautiful view
Thomas, 1-night trip

10/10 Exceptional

Right on the ocean. Beautiful views. Great price.
Anthony, 1-night trip

10/10 Exceptional

Atmosphere. Everything is Nice and clean
Jesus, 4-night trip

10/10 Exceptional

Welcome return visit
A wonderful hotel in a quiet area, that is right on the beach. The rooms are huge, clean and comfortable. The pool is also clean and warmed by the sun. The area around the hotel is quiet and it is worth having a car as it’s about an hour walk along the beach to Puerto Morelos town. We have stayed here before and can’t wait to stay here again.
Richard, 1-night trip

8/10 Very good

A great place to relax and be away from city noice. Most people come in couples and keep to them selves. Beach front and able to walk on it
Francisco, 2-night trip

10/10 Exceptional

Beautiful view from our balcony. Staff was very friendly, and the restaurant food was very good a little slow, but it was only one person working the restaurant, so no problem waiting as i was in no hurry

8/10 Very good

We arrived later in the evening. All was ready for us. Security made sure we were who we were and I can say he was very friendly. Breakfast was good!
Julie, 1-night trip

8/10 Very good

Need a little more staff to keep kitchen/meals service satisfactory. Showers are very slippery, need to add rubber mats. Awesome location right on the beach

8/10 Very good

The staff was great, responding quickly to any questions or concerns. The site is incredible, apparently reno's are coming. The drawback, is distance to town, shopping and restaurants. A diamond in the rough.
Brenda, 5-night trip

6/10 Good

If you are looking for a quiet and affordable place by the ocean, this property offers that. However, the beach front was very dirty, the breakfast option offered by the restaurant was not great. If you are a big eater, don’t depend on the restaurant breakfast option. Getting to town for more food options is like an hour walk using the beach front.
Ofure, 7-night trip

6/10 Good

Property is ok but location is difficult to find about one hour from zona hotelera. Breakfast was disappointing and the waiters need to be more kind.
Jose L, 6-night trip

8/10 Very good

Good value for the money
Overall good for the price , nice big room a little worn down but ok. Pool was dirty and green in the sides. The girl at the reception was so nice and helpful
2-night trip

4/10 Fair

unmaintained
the hotel is unmaintained, weak stream in bathroom shower, 1 of the 2 tabs is trembling, no blankets, nice view
SHLOMO, 1-night trip

2/10 Poor

Don’t stay here
The whole place needs to be cleaned. Couldn’t get in the pool because of the ring of algae. One nice waiter then one very rude one. Will NEVER be back.
Carla, 4-night trip

4/10 Fair

Lots of things were broken. Our shower drain backed up. The sliding glass door didn't close. NEED SOME TLC
Sergio, 2-night trip

6/10 Good

You can get much nicer hotel for this price
Hotel is very remote. you definitely need a car. Very poor breakfast for this price in Mexican terms. My room #103 was close to some water pump.. or something, You could constantly hear it. But it wasn't too noisy and very disturbuing. Overall comfortable hotel. Nice view. Direct access to the beach, but there was a lot of seaweed. I've been to many beaches on Yucatan. this one was the least pleasant. May be i was unlucky with the season. Howerver, there was no sea weed on other beaches i visited before and after,
Alexey, 1-night trip

2/10 Poor

House keeping lady and guy stole my expensive sunglasses from my bag. When we asked them to check the cameras they did not help us out
Rahil Rajeshkumar, 4-night trip

2/10 Poor

No point, Hotel is shut down
Absolutely the worst. Checked in with no staff just a key left on front desk, elevator broke on way up to floor with luggage, old razors left from previous guests in bathroom and shower, dirty hairy sheets, shared patio with other rooms and door to patio couldnt be locked as was previously broken into. Safe was not bolted down could just pick it up, lock on safe punched out no way to lock it. Then i spot someone pulling into parking area unloading stuff to hotel and i ask them about who to contact about our room - zero staff anywhere, and it turns out they are the owners (not the mgmt company) and they let me know the hotel is shutting down the very next day Nd they just returned from the lawyers signing the shut down of the hotel due to MIJ poor management...now my wife and I are in Mexico for a week with nowhere to stay...hotels.com helped us recover the remaining week of our vacation but what a gong show...
Clay, 6-night trip

8/10 Very good

Lovely calm spot with great staff
We loved the service offered by the restaurant staff here. Thanks to Marco Polo and Victor especially!! And to all the maintainance and kitchen folks and ladies. They were lovely and did their best. The food was good and the pool area with palm trees very peaceful. They kept the place clean, but the rooms are not newly renovated nor modern, but we didn’t mind it. The beach is not cleaned of seaweed so you won’t be able to swim. You need to walk on the beach for at least 20 minutes to find a cleaner beach during this period. It was calm and small which is what we were looking for. The taxis to move around will cost you a lot so if you’re not renting a car or if you’re not 4, be aware of that. We recommend you buy plenty of water in the city stores and bring with you cause the hotel won’t give you for free except on your first day. The ice cream is delicious. Make sure to have some beer provisions cause they might go out of stock of your preferred beer. Most guided tours pick you up at Ocean Coral Turquesa which is a 5 min walk away on the beach.
Alina-Ramona, 7-night trip

2/10 Poor

Do NOT book this property. We contacted the property PRIOR to arrival and asked if they offered transportation to their property from the airport. Someone emailed us the information, we emailed back our flight arrangements and they had someone at the airport waiting for us. We were told this was a COMPLIMENTARY transportation. The person that picked us up had NO IDEA where he was taking us. He pulled over (at 11:30pm) twice to try to find the hotel. He eventually attempted to drop us off in a very shady area of town. We kept telling him it was not the hotel but he insisted we get out. We said no. My husband turned on his GPS and told the driver to follow our directions. When we finally got to the hotel, my husband went to talk to the manager bc it did not look like a hotel. It looked like apartments. The manager came out and talked to the driver like they knew each other…but the driver had no idea where he was going? The manager told us to pay the driver $60. We had an email stating it was a complimentary transfer. The manager kept saying no. We ended up NOT staying there bc they didn’t honor their word, the property was NOT as pictured and it looked incredibly unsafe.
Kristen, 1-night trip

4/10 Fair

Sad but true. I've stayed here 3 times before the last was in 2020. The place is falling apart. I stayed with a group of friends ,four rooms total. Our room had no air conditioning and the room smelled of chemicals. There was a strange grease like substance on much of the floor..probably bug spray. It was nearly impossible to open and close the patio door. Our room had two beach towels, no hand towels. My friends rooms ...one had a huge puddle of water under his AC by morning. The other room the shower drain didn't work. The bathroom fixtures were corroded and in one room the toilet needed repair. The desk clerks were hopeless. Regarding the restaurant there was no ice, no avocadoes. My wife and I ordered mixed salads and we each received a plate with sliced tomato on it. The pool is filthy and one of the underwater lights is hanging by it's electrical cord. The hotel is a disaster. I would like to say one employee who's name is Romeo tried to " fix" all these issues. He deserves a raise. I'm really bummed because this was my airport hotel as I fly in and out of Cancun frequently and it was a hidden gem. Now that I'm traveling again I will find another hotel. Truly a shame.
Mark C, 1-night trip