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Airai Water Paradise Hotel & Spa

3.5 star property
Create unforgettable coastal memories with scuba diving adventures and relaxing spa treatments by the sea.

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Photo gallery for Airai Water Paradise Hotel & Spa

2 outdoor pools, pool umbrellas, pool loungers
Lobby
2 outdoor pools, pool umbrellas, pool loungers
Exterior
Bar (on property)
Escape to the coast at Airai Water Paradise Hotel & Spa, where sun-kissed memories await. Treat yourself to a body scrub or facial at Rainbow Spa Cottage, then savor al fresco dining with ocean views. With scuba diving and beach volleyball on site, plus free water park access and 2 outdoor pools, this hotel is an ideal retreat for families.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 2 hot tubs
  • Free water park
  • Breakfast available
  • Free airport shuttle
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool

For families (6)

  • Children stay free
  • Children's pool
  • Fridge
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | In-room safe, desk, soundproofing, free WiFi

Deluxe Double Room, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Bathrobes
Hairdryer
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room (Jungle View)

Standard Double Room (Jungle View) | In-room safe, desk, soundproofing, free WiFi

Standard Double Room (Jungle View)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Bathrobes
Hairdryer
  • 29.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Courtyard View

Standard Double Room, 2 Queen Beds, Courtyard View | In-room safe, desk, soundproofing, free WiFi

Standard Double Room, 2 Queen Beds, Courtyard View

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View | In-room safe, desk, soundproofing, free WiFi

Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

Highlights

Balcony
Soundproofed
Private hot tub
Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | In-room safe, desk, soundproofing, free WiFi

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Bathrobes
Hairdryer
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
PO Box 8067, Airai, 96940

What's nearby

  • Etpison Museum - 6 min drive - 6.2 km
  • WCTC Shopping Center - 7 min drive - 6.9 km
  • Nikko Bay - 9 min drive - 6.7 km
  • Palau Aquarium - 10 min drive - 8.2 km
  • Palau Pacific Resort Beach - 22 min drive - 12.3 km

Getting around

  • Koror (ROR-Palau Intl.) - 4 min drive
  • Free airport shuttle

Restaurants

  • ‪Executive Lounge - ‬10 min drive
  • ‪Canoe House - ‬7 min drive
  • ‪The Taj - ‬7 min drive
  • ‪Rock Island Cafe - ‬8 min drive
  • ‪Elilai - ‬12 min drive

About this property

Airai Water Paradise Hotel & Spa

Airai Water Paradise Hotel & Spa is just 1.7 mi (2.7 km) from the airport and offers a free shuttle (available 24 hours). Guests can visit the spa to indulge in hot stone massages, body wraps or facials, and Airai Restaurant serves breakfast, lunch and dinner. Other highlights include 2 outdoor pools, a free water park and a marina. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must transfer via required shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free water park access
  • Children's pool

What to do

  • Beach volleyball
  • Scuba diving
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby

Working away

  • 3 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • 2 outdoor pools
  • Free water park
  • Full-service spa
  • Marina
  • 2 hot tubs
  • Massage/treatment rooms
  • Water slide

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Rainbow Spa Cottage has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Airai Restaurant – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 16.5 to 22 for adults and USD 8.25 to 11 for children
  • Credit card charges are subject to an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Property Registration Number 014089

Also known as

Airai Hotel
Airai Water Paradise
Airai Water Paradise Hotel
Water Paradise Hotel
Water Paradise
Airai Water Paradise Hotel Koror
Airai Water Paradise Hotel And Spa
Airai Water Paradise Hotel & Spa Palau
Airai Water Paradise Hotel Spa
Airai Water Paradise & Airai
Airai Water Paradise Hotel & Spa Hotel
Airai Water Paradise Hotel & Spa Airai
Airai Water Paradise Hotel & Spa Hotel Airai

Frequently asked questions

Does Airai Water Paradise Hotel & Spa offer free cancellation for a full refund?

Yes, Airai Water Paradise Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Airai Water Paradise Hotel & Spa?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Airai Water Paradise Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Airai Water Paradise Hotel & Spa?

Yes, there's free self and extended parking.

Is an airport shuttle service offered by Airai Water Paradise Hotel & Spa?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Airai Water Paradise Hotel & Spa?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Airai Water Paradise Hotel & Spa and nearby?

Have fun with on-site activities such as volleyball and scuba-diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Airai Water Paradise Hotel & Spa also has 2 outdoor pools and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Airai Water Paradise Hotel & Spa?

Yes, Airai Restaurant offers al fresco dining and pool views.

Does Airai Water Paradise Hotel & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Airai Water Paradise Hotel & Spa like?

Airai Water Paradise Hotel & Spa is located on the waterfront. Popular attractions include WCTC Shopping Center, which is 7 minutes away by car.

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Airai Water Paradise Hotel & Spa Reviews

Reviews

7.6

Good

7.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Old facility and still in recovery mode. Friendly and accommodating staff but housekeeping could be improved. Breakfast was great, better than I expected. Amenities like the water park and pool were not in operation. Needs quite a few upgrades and improvement.
Timothy, 4-night trip

10/10 Exceptional

Excellent facilities and great service from the staff.
Abdiel, 14-night trip

10/10 Exceptional

STAFF WAS VERY KIND AND WILLING TO WORK WITH THE LARGE GROUP THAT WE HAD STAYING THERE.
brian, 4-night trip

10/10 Exceptional

Ideal for transit; staff very helpful and airport transfer very well done. Wake up call requested and received.
1-night trip

10/10 Exceptional

Very good service
charina, 3-night trip

10/10 Exceptional

We had a very comfortable stay. All staff were very friendly and helpfull. If we ever come back to Palau we will choose this hotel again.
Harald, 11-night trip

10/10 Exceptional

Absolutely loved staying there. Nicest hardest working staff I’ve ever encountered. Completely satisfied with staying here!
Jeffery, 6-night trip

10/10 Exceptional

Although I had booked a room for one night, I couldn't stay there: a bad storm hit the island few days before we arrive and the generator broke down. Nonetheless, the driver was waiting for me at the airport and drove me to the hotel I was rebooked at. It was very good and no surprise with the price. Excellent customer service despite the situation they had to go through. Will definitely give it a try again.
Flore, 1-night trip

10/10 Exceptional

Staff was exceptional!
Kevin, 1-night trip

10/10 Exceptional

Great swimming pools Convenient airport transfers. Good value for the price
John, 3-night trip

10/10 Exceptional

Jaw-Droppingly Amazing
What an amazing place! Had great fun in the pools, but marvelled at the setting amongst the lush tropical vegetation. Extraordinary!
David, 1-night trip

8/10 Very good

The pools were amazing, the property was just a little tired.
Lisa, 1-night trip

10/10 Exceptional

Fabulous owners! Very friendly!!
Linda, 1-night trip

8/10 Very good

Very cinvenient location, friendly staff. I did not like that they turned off the aircondition whenever we left the hotel for the day.
Zenda, 4-night trip

10/10 Exceptional

very kind
Goda, 5-night trip

8/10 Very good

OK
Robin, 1-night trip

10/10 Exceptional

Amazing piece of Palau history and culture. GREAT staff. Huge, fun pools. So very quiet and impressive views. It was a " happy accident for me. I will return
George, 1-night trip

4/10 Fair

Staff were nice. Free shuttle to town. The pool and water slide were empty and looked like they have not worked in years. The restaurant and bar were shut down

8/10 Very good

Thank you for your kind Service
Jeffrey, 1-night trip

8/10 Very good

On our last day in Palau, after checking out of the hotel we had stayed at the night before, we checked into Airai Water Paradise Hotel & Spa, which had a free shuttle to the airport as our flight was late at night. The staff were very friendly and helpful, and the food at the restaurant was delicious. It was a better choice than staying around until late at night because it was less tiring and we made the right choice. I would like to stay here again when I have a similar schedule. Although the building is old, it has more value than that.
Junko, 1-night trip

8/10 Very good

Was convenient place, in the middle of where I was doing most of my visit. I didn't like that they turned off the air condition whenver I would leave the hotel.
Zenda, 1-night trip

6/10 Good

Adequate accommodation
Hotel is recovering from pandemic closure so it needs a lot of maintenance. The room was adequate for a brief stay prior to a 3am flight. Free shuttle service to airport and restaurants is a nice amenity. Water slide pool is closed and other pool looked sketchy. Staff were super nice and grateful for our patronage. Bed was comfortable, A/C worked though control is in a foreign language so it took awhile to figure out how to operate it.
Ellyn, 1-night trip

4/10 Fair

The property is in the middle of a remodel and it looked shabby. my ocean view was blocked by scaffolding and a man working outside my room. The restaurant was closed and I think we may have been the only guests there. The staff were absolutely fabulous but the facilities were in shambles
MARY, 1-night trip

8/10 Very good

Check your data Hotels.com
The resort was fine and close to airport but communication through Hotels.com has been loaded with problems. First the chat bot was useless. Then finally reached a real person who passed me off to the "phone no. of the resort. This number did not work. Luckily the resort (upon late arrival) was understanding but Hotels.com should clean their act.
Richard, 2-night trip

8/10 Very good

A comfortable place before a flight
We stayed here after a diving liveaboard for a quick nap and shower before a 2am flight. The hotel is close to the airport and offers a free shuttle so that was nice. The rooms are average but clean and good enough for the few hours we needed it. There is no elevator in the hotel so you will have to carry your bags up the stairs. They offered free breakfast vouchers, although we were not able to take advantage of it. I'm not sure if the amenities were lacking or they were closed because it was a holiday in Palau but many services like the spa were not available. If you're staying in Koror, it's by the airport and not near the city center so something to consider. They do offer a free shuttle to town on set schedule though.
Stephanie, 1-night trip