2/10 - Kém
21 tháng 2, 2025
Way past its prime
My group of 3 came to town for a gaming convention hosted at the hotel. The staff was nice, but that’s as far as it goes.
Room wise our room had no fridge, and couldn’t get one when asked. Breakfast was advertised… no breakfast was available. Pool and hot tub advertised, pool was cold and hot tub non existent. My wife came specifically for the hot tub and was disappointed for the entire trip. Fitness room has one working treadmill, game room is on a timer and shuts down at like 7pm.
All restaurants and bars inside were closed for our stay until another group came in, then they opened for a limited time. Our rooms shower was broken and sprayed water all over the ceiling, beds uncomfortable. Kurieg in the lobby area but you have to purchase pods from a vending machine.
Overall 4 nights was $700+ and I feel like for what we paid it should have had something more. Thankful for the happy faces we saw during the convention but other than that I won’t be back and wish I could have gotten a refund or stayed somewhere else.
The hotel looks like it once was an amazing hotel but the years haven’t been good to the place. Needs a significant overhaul in maintenance and hospitality to get it back to what its former glory might have been.
Randall
Randall, đi công tác, nghỉ 3 đêm
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