2/10 Poor
13 Nov 2024
No loyalty
This hotel was paid for with PayPal I paid $4.50 for the insurance just in case I needed to cancel this was a non-refundable hotel that's the reason I paid for the insurance did not want a refund just wanted to push back one week they refused and charged my card anyway that's not good business didn't want to refund just wanted to push back one week because my company had an issue with trucks coming in we always stay there but you can guarantee we will find somewhere else to stay they can apologize and give us credit for our stay we just wasted a hundred and seven dollars we never stayed there never checked in and never checked out but they told PayPal that we received goods by being there and that was a lie we never stayed there so they just duped us for $107
Verified traveller
1-night business trip
Verified Hotels.com guest review