The hotel staff was by far the most professional and attentive out of the six hotels we stayed at during our trip to Spain. Upon arrival, we were warmly welcomed by Carmen, who not only gave us a quick tour of the hotel, highlighting its historical features, but also helped us choose some fantastic local restaurants. She even assisted us in planning a memorable day trip to the beach in Marbella. Alexandro and Daniel were equally outstanding, helping us with parking, carrying our heavy luggage, and providing helpful recommendations and tips throughout our stay. Our room, located in the newer section, was incredibly spacious and spotlessly clean. Overall, the exceptional service made our stay truly special.