El Cid El Moro Beach Hotel

3.5 star property
Beachfront resort with outdoor pool, near Cerritos Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Cid El Moro Beach Hotel

Outdoor pool
Interior entrance
Aerial view
Aerial view
In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Free area shuttle
  • Fitness centre
  • Children's pool
  • Hot tub
  • Pool bar
  • Swim-up bar
  • Room service
  • Coffee shop/cafe
Feel at home
  • Cots/infant beds (surcharge)
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club
  • Playground on-site
  • Private bathroom

Similar properties

About the area

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110

What's nearby

  • Punta Camaron Beach - 16 min walk - 1.4 km
  • El Cid Country Club Golf Course - 19 min walk - 1.6 km
  • Mazatlán Aquarium - 7 min drive - 4.8 km
  • Mazatlan International Center - 7 min drive - 6.6 km
  • Cerritos Beach - 12 min drive - 6.3 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 35 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Panamá - ‬4 min walk
  • ‪Los Arcos - ‬2 min walk
  • ‪Villa Italia - ‬3 min walk
  • ‪Rico's Café Zona Dorada - ‬5 min walk
  • ‪La Casa Club el Cid - ‬8 min walk

About this property

El Cid El Moro Beach Hotel

El Cid El Moro Beach Hotel is a great choice for your beach stay in Mazatlán, putting you near activities such as scuba-diving, snorkelling and parasailing. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness centre and 1 hot tub. La Concha, one of 3 restaurants, offers ocean views and serves breakfast, lunch and dinner. A poolside bar, a children's pool and a snack bar/deli are other highlights. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site live performances

Languages

English, Spanish

At a glance

Hotel size

  • 294 units
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: 9:00 PM
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Arcade/games room
  • Hot tub
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Concha – Overlooking the ocean, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).
La Conchita – This poolside bar only serves light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Administrative fee: MXN 250 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cots/infant beds are available for MXN 150.0 per night
  • Rollaway beds are available for MXN 150.0 per night
  • Children's club access is available for an extra charge

Policies

This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

Frequently asked questions

Does El Cid El Moro Beach Hotel offer free cancellation for a full refund?
Yes, El Cid El Moro Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Cid El Moro Beach Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at El Cid El Moro Beach Hotel?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by El Cid El Moro Beach Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at El Cid El Moro Beach Hotel?
Check-in start time: 4:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at El Cid El Moro Beach Hotel?
No, this resort doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.
What is there to do at El Cid El Moro Beach Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes and volleyball. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. El Cid El Moro Beach Hotel also has a fitness centre and an arcade, as well as a garden.
Are there restaurants at or near El Cid El Moro Beach Hotel?
Yes, there are 3 on-site restaurants, featuring al fresco dining and ocean views.
Does El Cid El Moro Beach Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Cid El Moro Beach Hotel like?
El Cid El Moro Beach Hotel is a short 19-minute walk from El Cid Country Club Golf Course and 10 minutes' walk from Playa Brujas.

El Cid El Moro Beach Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Janet, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mayra, 4-night trip
Verified Hotels.com guest review

6/10 Good

Bathroom toilet dirty also my pillows requested to be removed from room
nancy a cortes, 4-night romance trip
Verified Expedia guest review

6/10 Good

Bed are uncomfortable to old and they charged us to use WiFi and only 2 devices can use it since there’s only 2 codes
Cinthia R., 3-night trip
Verified Expedia guest review

4/10 Fair

The pictures of the amenities offered by the resort attract you. When we arrived, we saw exactly was illustrated in the pictures (rock slides, waterfalls, and rock cliff to jump off into the swimming pool.) The resort decided to have staffing work on the attraction during, what I would imagine is the busiest time of the week. (Thursday through Sunday) . It happened to be during our entire stay, theefofe my kids we not able to have fun in what they thought they’d be able to use. Second, the “all inclusive” feature I purchased is unclear. Nowhere does it say what is included within menus, and or areas. It was mainly word of mouth by the waiters at the resort. Certain waiters would bring me things such as bottled waters, and others would deny it and tell me it’s not included in my package. When I asked them to show me where that was stated in “fine print” they could not prove it and still denied me bottled waters. I brought up to the attention of the member staffing twice and not once did I receive an apology. They didn’t care in any way. They were passive about the information and changed the subject. I won’t stay here ever again.
Antonio Diaz, 5-night family trip
Verified Expedia guest review

8/10 Very good

We have stayed here many times. The staff is always great! Hotel is a little outdated and the beds aren’t the greatest.
Roxana, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Hector, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and clean
Hector, 5-night family trip
Verified Expedia guest review

4/10 Fair

I paid specifically for a beach front view and I was given a partial ocean view, the Expedia management at the hotel was able to accommodate to my request of beach front by our second night. Once we settled in to our new room, we found a giant cockroach on one of the beds. I complained and they were very quick to send in maintenance. Throughout our trip we came across multiple employees by the outside bar who ignored our request to order food and beverages which was included in our all inclusive package that we had purchased through the VIP Expedia agency located in the hotel. This hotel has been my favorite since I was a child, however after paying $3000 including their one thousand peso resort fee and adding the all inclusive for our 5 night stay I can say I will not be coming back. It has gone up in price and the hotel is a bit outdated. For the price I paid I imagined better service like my previous stays at El Cid Hotels, and a better room. The staff at La Concha was excellent, I would like to thank the waiter who took care of my family and I because he was amazing. His name is Jose Alberto Loaisa. Best of Luck to the hotel, we will not be coming back.
Diana, 5-night family trip
Verified Expedia guest review

8/10 Very good

It’s a great place! The food is good, the facilities need to up kept more. A more deep detailed cleaning is needed. And more areas with AC so you can sit down and enjoy a drink overlooking the pool area. More night activities for adults and maybe even for teens to hang out.
Celina, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice place with friendly staff
Mauricio, 4-night family trip
Verified Expedia guest review

8/10 Very good

Above
Rene, 5-night family trip
Verified Expedia guest review

6/10 Good

MARIA, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice pool!
david, 5-night family trip
Verified Travelocity guest review

4/10 Fair

Nice location, extremely rude staff when questioned politely about cleaning our room
Hector, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Adrian, 3-night trip
Verified Expedia guest review

8/10 Very good

My daughter and I spent two nights at El Cid Moro Hotel in Mazatlán. We stayed at one of their junior suites. Our hotel room was big, nicely decorated, and it had the most amazing view ever. The bathroom had a funky smell, and the toilet bowl had yellow stains. We opted for the European plan which meant we had to buy our own drinks. We ended up paying almost 40 dollars for 2 drinks. The hotel didn’t have enough umbrellas and loungers by the beach, but it had 3 different swimming pools
Gretty, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Had a great time and the staff was very friendly.
Cesar, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Rocio Jamelette, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was great
Yajaira, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a great time at El Cid El Moro Beach Hotel. Everything was clean and well taken care of, and the staff was excellent. It's somewhat unfortunate there is a nearby club with loud music if that isnt your thing, but if that is your thing it is within walking distance.
Mark, 9-night romance trip
Verified Expedia guest review

2/10 Poor

Found a baby diaper under my bed after being there 5 dsys. They obviously don't clean under the bed!
Francisco, 5-night trip
Verified Expedia guest review

8/10 Very good

Service was great. BUFFET WAS VERY GOOD. The street sound IS PRETTY LOUD
manuel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service and very nice room. The pools were amazing too! The only complaint would be checking in.
Marviyn, 4-night trip
Verified Hotels.com guest review