6/10 - Tốt
29/04/2025
A bit disappointing
My family and I stayed here for 2 nights from April 16th-18th 2025, we are not picky by any means and not ones to complain. I wasnt planning on leaving a review as I didnt want to leave a negative one but I have been sent 2 requests now to review the stay.
Unfortunately we were a bit disappointed as it seemed over priced for the quality compared to other hotels we have stayed at in Niagara. The cleanliness and upkeep of the pool was not good and it was very cold. The beds were very hard and uncomfortable, the room was relatively clean looking but the hall and right at our door smelled very bad, almost like cat pee.
The service was polite and quick, when we asked for extra towels they were very quick to bring them up.
My kids had a great time (as it was their 1st hotel experience)despite these issues.
It is very close to Cliffton hill so that was nice.
Unfortunately the price was a bit much and having to pay $17/night parking and $15/ person for basically glorified continental breakfast
We were hopeful but will look else where for our next visit.
tracee
tracee, nghỉ 2 đêm cùng gia đình
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