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Mercure Bergamo Centro Palazzo Dolci

4.0 star property
Pet-friendly Bergamo hotel with bar/lounge, connected to the convention centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Bergamo Centro Palazzo Dolci

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk
Lobby lounge
View from property
Lobby sitting area
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Electric vehicle charging point
    Electric vehicle charging point
  • Pet-friendly
    Pet-friendly
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Shopping centre shuttle
  • 24-hour front desk
  • Garden
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is 2.092.072 ₫
2.568.870 ₫ total
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Privilege, Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Shower/bath combination
  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Similar properties

Front of property – evening/night
Hotel Excelsior San Marco
Free breakfast
Pet-friendly
Parking available
Free WiFi
9.0 out of 10, Wonderful, (1001)
The price is 2.601.711 ₫
3.129.473 ₫ total
includes taxes & fees
14 Dec - 15 Dec
Hotel Excelsior San Marco

About the area

Map
Viale Papa Giovanni Xxiii 100, Bergamo, BG, 24121

What's nearby

  • Via XX Settembre - 7 min walk - 0.6 km
  • Humanitas Gavazzeni Hospital - 9 min walk - 0.8 km
  • Papa Giovanni XXIII Hospital - 3 min drive - 2.9 km
  • Piazza Vecchia - 4 min drive - 3.0 km
  • Basilica di Santa Maria Maggiore - 5 min drive - 3.4 km

Getting around

  • Bergamo Orio al Serio Airport (BGY) - 19 min drive
  • Linate Airport (LIN) - 37 min drive
  • Bergamo Station - 3 min walk
  • Stezzano Station - 6 min drive
  • Bergamo Alta Funicular - 15 min walk
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Grom - ‬2 min walk
  • ‪King Istanbul - ‬3 min walk
  • ‪Miyabi - ‬3 min walk
  • ‪Osteria Del Valenti - ‬3 min walk
  • ‪Vox Caffe - ‬1 min walk

About this property

Mercure Bergamo Centro Palazzo Dolci

When you stay at Mercure Bergamo Centro Palazzo Dolci, you'll be within a 15-minute drive of Leolandia. You can unwind with a drink at the bar/lounge, and full breakfast is available daily. Other features include a snack bar/deli and a garden. Fellow travellers say great things about the helpful staff.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 88 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 15 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • Off-site parking within 33 ft (EUR 15 per day)
  • Street parking available

Off-site

  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golf lessons nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 1800
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Adjacent to a golf course
  • Bike parking
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift

Room amenities

Be entertained

  • 26-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Local maps

Special features

Dining

L'Accademia – This lobby lounge only serves light fare. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 9.90 per person
  • Shopping centre shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of EUR 18 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 20.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 13 per pet, per night

Parking

  • Parking is available nearby and costs EUR 15 per day (33 ft away)
  • Parking height restrictions apply

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 10 October until 31 March.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Bergamo Palazzo
Bergamo Palazzo Dolci Mercure
Mercure Bergamo Palazzo
Mercure Bergamo Palazzo Dolci
Mercure Palazzo Bergamo
Mercure Palazzo Dolci
Mercure Palazzo Dolci Hotel
Mercure Palazzo Dolci Hotel Bergamo
Palazzo Dolci
Palazzo Dolci Mercure Bergamo
Accor Bergamo Palazzo Dolci
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci
Mercure Centro Palazzo Dolci
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo

Frequently asked questions

Does Mercure Bergamo Centro Palazzo Dolci offer free cancellation for a full refund?
Yes, Mercure Bergamo Centro Palazzo Dolci does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Bergamo Centro Palazzo Dolci?
Yes, pets are welcome. There's a charge of EUR 13 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Bergamo Centro Palazzo Dolci?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Mercure Bergamo Centro Palazzo Dolci?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of EUR 18 (subject to availability). Express check-in and check-out are available.
What is there to do at Mercure Bergamo Centro Palazzo Dolci and nearby?
Mercure Bergamo Centro Palazzo Dolci has a garden.
What's the area around Mercure Bergamo Centro Palazzo Dolci like?
Mercure Bergamo Centro Palazzo Dolci is in Stazione, a short 3-minute walk from Bergamo Station and 7 minutes' walk from Via XX Settembre.

Mercure Bergamo Centro Palazzo Dolci Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Clean and comfortable!
Helpful staff, clean, comfortable, I will try it again!
Vahid, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Varun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Cobarlen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Anna, 1-night trip
Verified Hotels.com guest review

6/10 Good

pauline, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bergamo stay
Overnight stay from airport. Hotel was central and all facilities were excellent.
Sarah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Property is close to the Citta Alta.
ENRICO P, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Don’t stay here. May as well have slept rough on the street. Noisy, aircon doesn’t work, just 26 degrees in the room. go somewhere else
Dominic, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Anne, 1-night trip
Verified Hotels.com guest review

6/10 Good

Claudio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel location is excellent - on the airport bus route and close to the railway station if you plan excursions to Brescia for example. It’s on a street with a number of restaurants but also has the option of room service. The rooms are modern and spacious, comfortable and very clean. Numerous options for breakfast - everything you could want in the excellent buffet. I would recommend the hotel without reservation talking about the hotel alone. However it is worth knowing that there is a space across the road 100 metres away which for one day during my stay had an open air rock concert from about 9pm to midnight. The hotel’s double glazing did not keep out the thumping bass and my room was on that side of the hotel. It’s not obvious when those evening rock concerts are going to happen so I suggest specifying a room away from the main road. None of this is the hotel’s fault but it was frustrating for one night not knowing when the music would stop.
Leslie George, 4-night trip
Verified Expedia guest review

10/10 Exceptional

gene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff members were so helpful and supportive.
Elsa, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful and modern hotel. Always stay here when we're in Bergamo.
Meghan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing location. Staff is well prepared, very helpful and knowledgeable. Highly recommended.
Arles, 1-night business trip
Verified Expedia guest review

8/10 Very good

Great hotel let down by housekeeping
Mercure Bergamo was a nice hotel in a great location near the train station/airport bus stops with an easy walk to the funicular to Citta Alta. The hotel itself and the room was very clean on arrival. However, on day 2, the maid only left 1 bath towel for 2 people(none in any drawers - we checked) resulting in us having to share. The toilet paper wasnt replenished either. On day 3, we arrived back in the evening to find there had been no maid service at all that day so I had to go to reception to ask for towels/toilet paper. I was asked if I had left the Do Not Disturb sign on the door by mistake! (which we hadn't) which made me feel questioned rather than given an apology for an uncleaned room. The room itself was modern, spacious, tastefully decorated with a huge wall mounted tv, comfy bed & pillows and nice smelling toiletries. The hand and bidet towels weren't towelling though, more like table napkins which was strange. I think this hotel is having a towel shortage! Breakfast was good with a varied choice. However, there was no toaster available to toast bread - maybe this is an Italian thing. The hot section could have been better, the bacon looked a bit grey although good on the last morning, the sausages were hot dog type and the beans were dry beans without a sauce. I had read reviews to say that breakfast was cramped and the buffet not replenished but we did not experience this. Overall, a few minor issues in a decent hotel and would return/recommend
Maureen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zaheda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hitel, breakfast area got a little crowded and minor maintenance issues. I would consider staying here again.
Enrique, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Quality place to spend the night. Thank you.
Angela, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Well located for travellers
A perfectly located hotel if, like me, you arrive in Bergamo quite late and want the convenience of a decent place to stay close to the bus and train stations. My room was spacious and comfortable, although it was a little “tired”. If you’re staying in Bergamo or heading onto Milan or another place then this hotel is a great choice.
Kenneth Graham, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very convenient for train station, pleasant staff, beautiful city.
jane, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Erica, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Philip, 2-night trip
Verified Hotels.com guest review