We booked this over night trip for our mini moon and told them well in advanced, when arriving to our room the beds were singles, this was quickly resolved, but found the bed very uncomfortable, no hot water in the shower, hydrotherapy pool cold and so was the sauna, we also booked ourselves a treatment but when waiting to go in we found it was double booked, they offered us complimentary lunch because of the mix up to find our names we're not actually down to eat, a lot of little issues that really didn't make us feel that relaxed