Our recent stay at Dove Creek Resort in Key Largo was disappointing. The location, while advertised as serene and waterfront, felt isolated and inconvenient for accessing attractions and dining options. The promotional photos were misleading, portraying a polished and modern property, but the reality was a dated resort needing maintenance. The accommodations were subpar, with an uncomfortable spring bed and no option for extra bedding, making it unsuitable for families. Cleanliness issues, such as worn linens and dusty surfaces, added to the discomfort.
The staff’s lack of support was another major letdown. Requests for simple services like additional towels or local recommendations were met with disinterest, leaving us feeling undervalued as guests. Facilities such as the pool were poorly maintained, and the unreliable Wi-Fi compounded the frustration.
Considering the high cost, the experience failed to provide value for money. Dove Creek Resort has potential but requires significant improvements, including updated accommodations, better staff training, accurate marketing, and enhanced amenities. Until these issues are addressed, it’s hard to recommend this property to travelers seeking a memorable and enjoyable stay in Key Largo.