2/10 - Kém
11 tháng 8, 2024
Unhappy stay
The rooms showed while booking were completely different from the one that was assigned to us upon check-in. Though we booked a family room, including a 10-year old child, we have been directed to a tiny room lacking the minimum privacy (the bathroom had a glass door and did not fit for a family. No bed was provided for our daughter and even provided, the room was small and offered a feeling of a confined space.
An other issue worth mentioning is hygiene. For a whole family, one roll of bathroom paper was provided throughout our stay (2 nights / 3 days). The carpet was not clean.
Part of the service was breakfast. It was another fiasco on both quality and quantity. Everything is about money.
Lyes
Lyes, nghỉ 2 đêm cùng gia đình
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