8/10 - Rất tốt
23 tháng 2, 2025
Not good exoeriencr
Hotel Niles is a wonderful place but we feel management and staff have changed there is divide between older and new part of hotel which is awkward. Breakfast was cold and my husband asked for ice the night before and literally only got 2 ice cubes. Then the manager son came to our door with bad attitude stating if any problems to come to him as my husband left the 2 ice cubes that would have melted before getting to our room with front desk person whom also looked shocked. Who gives 2 baby ice cubes to make soda colder? Water did not drain correctly as someone else's hair was stuck in drain. Previous staff that were awesome but the staff that are their now make it bad experience and do not recommend staying st this hotel as we will not be returning.
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