6/10 Good
11 Sep 2024
The hotel was lovely. I didn't get to enjoy the surrounding area, as I had a late check-in and early morning check-out for my train ride to Bukhara. While the room I initially had was lovely, the guests across from my room were smoking cigarettes inside their hotel room. It was so strong that it infiltrated throughout my room due to ventilation systems. At round 1 to 2 am I called the front desk and the gentleman working was very helpful in confronting the guests and telling them to stop, he also got me into a new room. I appreciate him doing that. While I know this is something the hotel cannot control (i.e., guests smoking in the rooms despite the visible sign in the room forbidding one from smoking or else a fine would be issued), I cannot rate the hotel that high in terms of comfort. It took a whole hour for me to get my room, when I could have been sound asleep. I slept poorly. The room I was put in was not in as good shape, i.e., it was a bit worn and torn. Nonetheless, I would like to say thanks to the young man who checked me in as well as Bekhruz in the restaurant for their welcome and dining service, respectively.
Verified traveller
1-night trip
Verified Hotels.com guest review
