The reviews and pictures made this hotel appear to be a good options though it was higher price than we wanted to pay. But since the location and reviews seemed to be good, we went ahead with a booking.
When we checked in there was another couple ahead of us who were experiencing difficulty checking in. The front desk worker was able to get us checked in pretty smoothly.
Upon entering our room, we immediately noticed a strong dog smell. There were not enough towels and washcloths for our group of 4. There was also no bath mat, tissues, or linens for the sofa bed.
I went back down to the desk to request the needed linens and towels and see about changing rooms.
When I got back down to the lobby, the other couple was back after having been given a room that was already occupied. There were given a new room and left. There was also a line of other people who had arrived in the meantime.
I waited for a while for everyone to get checked in then I asked for the linens.The same couple came back a 3rd time asking for a different room because they did not have the correct beds that they had reserved in that new room and wanted to get what they paid for. They were given another room.
I decided not to ask for a room change, afraid we might also have trouble getting another room without further complications.
While I waited in the lobby, I notice that the tile floors were in need to mopping and the halls in need of vacuuming in addition to our room.
Would not stay here again.