Little to no atmosphere at the hotel.
The staff were rude, and it was a really weird experience when you were eating lunch and dinner. A lot of staff were just waiting for you to be done eating, so they could take the plates, while the other waitresses who were in charge of drinks for the dinner arrived when we were done eating, or didn’t even come.
The best food was the snacks between the buffet, and we are usually not picky eaters.
The best thing about the hotel is the location and the pool area.
The elevators didn’t work as they should, so many guests had to use the stairs, included people who had bad knees.
The lack of costumer service and bad atmosphere gave us a bad experience.
We heard other guests complain about the exact same issues.
On our next vacation we will be more critical when we read the reviews for the hotel, and I hope that you will take this review in consideration before booking this hotel.