2/10 Poor
4 Aug 2024
Changed rooms 3 times in 3 nights. First room had a leak and flooded and they still made us sleep in it for the first night, full of mold everywhere. Second room was the only decent one but we were moved out after one night because apparently it was booked for the day after (we were moved to an identical room adjacent so I don’t understand why the booking couldn’t have simply gone there). Third room had no water. I don’t mean hot water. No water. We could not shower, flush the toilet, use the sink. Nothing. The best thing staff could do to help us was give us a bucket to shower and flush the toilet. Ridiculous. Very very low quality.
Niccolo
Niccolo, 3-night trip
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