Myself and my wife stayed for a week in their top floor Panoramic Suite and overall the hotel/room didn't disappoint, with a nice view of the Hussain Sagar lake!
The breakfast buffet/restaurants and staff there were also excellent, particularly Ayush their new sous-chef, who we had the pleasure of getting to know!
That said, and in the spirit of constructiveness!, then a bit more attention to detail would elevate this establishment!, for example:
Checkin - when you see international passports (in our case Canadian and US) then you're front-desk staff should realize we've been travelling for ~20 hours, so don't make us wait any more time that necessary, since you just want a shower and to crash! ... we had to wait ~20 minutes and then produce our fully-paid hotels.com receipt since the checkin lady was ready to double charge my credit card! 🙄
Have way through our seven nights, our room keys suddenly stopped working?!
My wife had to call multiple times to get what turned out to be a ~2 minute repair to the toilet-roll holder in our bathroom, in fact I ended up just finding a maintenance guy in the hallway!
In room replenishments - minor nit, but if a guest uses a particular flavour of tea from the selection then wouldn't you think to replace that type, versus just fill up with more of what the guest (i.e. me!) did pick, duh?!
Ultimately this is just a matter of basic guest experience training and most of their room staff seemed junior in that regard ...