Location, location, location!
Great location, many Americans staying here end of June, not why we booked, still very Italian hotel. Reception staff are professional and kind, upgraded one of our two triple rooms but we had booked sea view rooms and we did not receive this, we let it slide without mentioning. Breakfast was above average and the servers were outstanding, lovely view and fresh food, good coffee. We had drinks at the roof top bar one evening, great service but over priced drinks, paying for the view, expensive spritz is too much.
The spa was wonderful, we had booked three Acqua express treatments and we thoroughly enjoyed the experience, very professional service in a charming venue, don’t miss the small museum next to the spa room with Ancient Greek ruins!
Parking was the best, right across the street from the hotel, safe and easy, 15€ per day was economical for Ortigia.
Our only mention is the bathroom had mold on the marble walls, just a small bit but I am allergic, though we kept the door closed and it was ok. The nightly cookie service was a treat, so try the almond bites!
We will stay here again!