Do NOT use maps-no access. The directions for car access and parking should be clearly stated and outlined. It took us a long time to find and access and no one available by phone. Just call ahead for info- very important. Now that we are here- understand the situation. But honestly, I read reviews about this problem but difficult to actually understand until experienced. But, an adventure! Hotel did not send us a message for anrrival annd parking instructions until after we arrived. That did not help our frustration. Also, it’s limited in amenities- more like a BnB. No coffee in room. But, fine for one night stay. Perfect location to enjoy Ragusa Ibla.