We stayed at this hotel during April for 4 nights and would have checked out a lot earlier if I hadn't become ill 24 hours after arriving. The hotel website advises it is child friendly, however the pool was dirty, open and live electrical wiring everywhere, rubbish scattered under the stairwells, stagnant water leaking for a pipe outside our room, rats, mice and cockroaches in the restaurant and the cockroaches crawling over the serving utensils. Most of the staff are either rude or don't care, there was no menu when we requested one and I just can't believe this resort advertises as a 4 star facility. Not one other guest was happy and we found out there had been no manager for 3 years, the current one in his role just 11 days and fighting an uphill battle. We wouldn't recommend this resort to anyone and bitterly regret booking it.