8/10 Very good
3 Oct 2024
Overall, this is a great hotel with an excellent location in Ville-Haute. The breakfast area is large, bright, and has a huge healthy selection of foods.
The room we had was Europe small, but nice.
Our one problem was check-in, and this is likely already fixed due to time and experience.
Took 20-25 min to check in. New person, *alone*. Did not know how to work the registration system. Stared at screen for minutes. Called on phone for help 3-5 times.
Did allow very early check in, as we arrived at 11:20(?). In room about 12:00. The new clerk was very nice, just not trained to do the job.
Overall, still highly recommend this hotel.
Sue
Sue, 2-night trip
Verified Hotels.com guest review