No.176,Sec. 5, Xinwu Rd, Wulai Dist., New Taipei City, 23341
What's nearby
Wulai Old Street - 2 min drive - 2.0 km
Yunxian Park - 6 min drive - 5.2 km
Wulai Waterfalls - 6 min drive - 5.4 km
XinXian Trail - 8 min drive - 6.9 km
National Taiwan University - 20 min drive - 20.0 km
Getting around
Taipei (TSA-Songshan) - 67 min drive
Taoyuan International Airport (TPE) - 79 min drive
Wulaitai Station - 13 min drive
Ankang Station - 15 min drive
Wulai Scenic Train Station - 29 min walk
Airport shuttle (surcharge)
Restaurants
山地美食屋 - 2 min drive
雅各原住民山豬肉香腸 - 2 min drive
Siliq Cafe - 14 min walk
日月光溫泉 - 2 min drive
阿春小吃店 - 2 min drive
About this property
Volando Urai Spring Spa and Resort
Volando Urai Spring Spa and Resort puts you a short five-minute drive from Wulai Old Street. Guests can visit the spa to be pampered with massages, body scrubs or body treatments, and Soyan, one of 2 restaurants, serves breakfast and dinner. Other features include a hot tub, a sauna and a steam room. Fellow travellers say great things about the overall property condition.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
22 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age – 20
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 8
Minimum check-in age is 20
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
On-site parking includes off-street options
Free off-site parking within 6562 ft
Transfers
Airport shuttle*
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free local cuisine breakfast each morning 7:30 AM–11:00 AM
2 restaurants
Room service (limited hours)
Snack bar/deli
What to do
Hot springs
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Mosquito nets
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
DVD player
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Spring water bath
Bath or shower
Electronic bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini fridge
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Special features
Spa
Dasha Spa has 5 treatment rooms. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily. Guests under 12 years old are not allowed in the spa. There are hot springs open between 10:00 AM and 11:00 PM.
Dining
Soyan – This fine-dining restaurant serves breakfast and dinner. Reservations are required.
Siliq Restaurant – This restaurant serves lunch and dinner. Reservations are required. Open daily.
Awards and affiliations
The property is a member of Relais & Chateaux.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Renovations and closures
The following facilities are closed on Wednesday:
Hot springs
Pool, spa, & gym (if applicable)
Guests under 12 years old are not allowed in the spa
Hot springs access available from 10:00 AM to 11:00 PM
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Urai Volando
Volando Urai
Volando Urai Spring
Volando Urai Spring Spa
Volando Urai Spring Spa & Resort New Taipei City
Volando Urai Spring Spa New Taipei City
Volando Urai Spring Spa Resort
Volando Urai Spring Spa Resort New Taipei City
Volando Urai Spring Taipei Ci
Volando Urai Spring Spa And
Volando Urai Spring Spa and Resort Hotel
Volando Urai Spring Spa and Resort New Taipei City
Volando Urai Spring Spa and Resort Hotel New Taipei City
Frequently asked questions
Does Volando Urai Spring Spa and Resort offer free cancellation for a full refund?
Yes, Volando Urai Spring Spa and Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Volando Urai Spring Spa and Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Volando Urai Spring Spa and Resort?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Volando Urai Spring Spa and Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Volando Urai Spring Spa and Resort?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon.
What is there to do at Volando Urai Spring Spa and Resort and nearby?
On-site recreation at Volando Urai Spring Spa and Resort includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Volando Urai Spring Spa and Resort also has a sauna and a steam room.
Are there restaurants at or near Volando Urai Spring Spa and Resort?
Yes, there are 2 on-site restaurants.
Does Volando Urai Spring Spa and Resort have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Volando Urai Spring Spa and Resort like?
Volando Urai Spring Spa and Resort is located by the river in Wulai. Popular attractions include Taipei 101, which is 24 minutes away by car.
Volando Urai Spring Spa and Resort Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
8.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
8/10 Very good
13 Jul 2024
WENG
WENG, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jun 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Feb 2024
cheng hsin
cheng hsin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Nov 2023
Sukyoon
Sukyoon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Nov 2023
Yu Chia
Yu Chia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2023
We had a wonderful time staying at this hotel and the staff was really lovely, patient and helpful. I misread the French menu and didn’t see that they didn’t have a main course option which I could choose as a pescatarian, and they made a last minute substitution perfectly. I would highly recommend anyone seeking a restful getaway to opt for Volando. Our only suggestion is if there could be a gym added (but the surroundings are perfect for hiking)!
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2023
Loved our time during our staff. Everything was top notch, and staff were very friendly. Highly would recommend to anyone staying in Wulai, and would definitely try to stay longer on my next visit!
The property was quite old but fairly well-maintained. We stayed in a bigger room but the room smelled damp and a bit moldy. The public hotspring is nice but weekend could be quite crowded.