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The East Hotel Hangzhou

4.5 star property
Luxury hotel in Gongshu with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The East Hotel Hangzhou

Property amenity
Executive Room, 1 King Bed | Down duvets, Tempur-Pedic beds, free minibar, in-room safe
Lounge
Property entrance
CEO Suite | Down duvets, Tempur-Pedic beds, free minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Free parking
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free theme park shuttle
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
Feel at home
  • Children stay free
  • Separate bath and shower
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Down duvets, Tempur-Pedic beds, free minibar, in-room safe

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room-free transportation within 10KM/stay

Down duvets, Tempur-Pedic beds, free minibar, in-room safe

Family Room-free transportation within 10KM/stay

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Business King Room-free transportation within 10KM/stay

Down duvets, Tempur-Pedic beds, free minibar, in-room safe

Deluxe Business King Room-free transportation within 10KM/stay

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for CEO Suite

CEO Suite | Down duvets, Tempur-Pedic beds, free minibar, in-room safe

CEO Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Business King Room

Deluxe Business King Room | Down duvets, Tempur-Pedic beds, free minibar, in-room safe

Deluxe Business King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Down duvets, Tempur-Pedic beds, free minibar, in-room safe

Luxury Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Beds Room

Business Twin Beds Room | Down duvets, Tempur-Pedic beds, free minibar, in-room safe

Business Twin Beds Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Business King Size Room

Business King Size Room | Down duvets, Tempur-Pedic beds, free minibar, in-room safe

Business King Size Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
No.198 South Hushu Road, Gongshu District, Hangzhou, Zhejiang, 310005

What's nearby

  • Wulin Square - 3 min drive
  • Hangzhou Tower Shopping Mall - 3 min drive
  • West Lake - 3 min drive
  • Hangzhou China Silk Town - 4 min drive
  • Zhejiang University Yuquan Campus - 4 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive
  • East Railway Station (East Square) Station - 15 min drive
  • East Railway Station - 17 min drive
  • Hangzhou Station - 18 min drive
  • Shentangqiao Station - 9 min walk
  • Chaowang Road Station - 17 min walk
  • Wulinmen Station - 18 min walk
  • Airport shuttle (surcharge)
  • Free theme park shuttle

Restaurants

  • ‪半亩地 - ‬3 min walk
  • ‪川味观 - ‬2 min walk
  • ‪杭州天鸿饭店 - ‬3 min walk
  • ‪金田中日式烧烤店 - ‬3 min walk
  • ‪金碧擦鞋 - ‬5 min walk

About this property

The East Hotel Hangzhou

The East Hotel Hangzhou puts you a short five-minute drive from West Lake. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a theme park shuttle, a terrace and a garden. The property is only a short walk to public transportation: Shentangqiao Station is 9 minutes away.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 122 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 5:30 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free on-site extended parking
  • Free on-site motorhome/coach/lorry parking
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free theme park shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free theme park shuttle

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness centre
  • Swimming pool
  • Art Deco architecture

Accessibility

  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Tempur-Pedic mattress
  • Bed sheets provided

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CNY 124 per person
  • Airport shuttle service is offered for an extra charge of CNY 330 per vehicle (one way)

Renovations and closures

The property is closed between 24 April and 29 April.

Children & extra beds

  • Rollaway beds are available for CNY 268.0 per day

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

East Hotel Hangzhou
Hangzhou East Hotel
East Hangzhou
The East Hotel Hangzhou Hotel
The East Hotel Hangzhou Hangzhou
The East Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Is The East Hotel Hangzhou currently open?
The property is closed between 24 April and 29 April.
Does The East Hotel Hangzhou offer free cancellation for a full refund?
Yes, The East Hotel Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The East Hotel Hangzhou?
Yes, there's a pool.
Are pets allowed at The East Hotel Hangzhou?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The East Hotel Hangzhou?
Yes, there's free self, valet and extended parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by The East Hotel Hangzhou?
Yes, an airport shuttle is available. The charge is CNY 330 per vehicle one way.
What are the check-in and check-out times at The East Hotel Hangzhou?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The East Hotel Hangzhou and nearby?
The East Hotel Hangzhou has a 24-hour fitness centre and a garden.
Are there restaurants at or near The East Hotel Hangzhou?
Yes, The East Cafe offers garden views.
What's the area around The East Hotel Hangzhou like?
The East Hotel Hangzhou is located on the Strip in Gongshu, a short 9-minute walk from Shentangqiao Station and 19 minutes' walk from Westlake Culture Plaza.

The East Hotel Hangzhou Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

J S, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service and everything
The hotel staff were nice, efficient and accommodating, and helped to make my stay really easy and wonderful. The room is spacious, the bathroom is huge. Everything was so clean, and they also provided good quality bathroom amenities. It was really a great experience. Thanks - esp to Jason, Ada and Chris at the front desk.
YUENYI BARBAR, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A thoughtful and comfortable boutique hotel
It is a thoughtful hotel paying attention to details. The room is spacious, comfortable and clean though the floor is a bit worn down. I like the lighting buttons which are located at both sides of the bed for easy access. However, the lighting at the entrance where the airconditioner is located is not enough. It will be better if a luggage rack is provided. Mimi bar is also free. The staff are polite and helpful. The location is convenient with local eateries and subway station nearby.
3-night romance trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nicely designed hotel, staff is helpful and speaks well english
2-night family trip
Verified Expedia guest review

10/10 Exceptional

RINDA, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

Breakfast used to be really good but is now pretty por
J S, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice , helpful staff . Felt star warmth , like a home
Elaine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Orbitz guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Exceptional stay
We had only one night there and spend omat of time outside, but we were very happy about everything in Hotel. Maybe the breakfast buffet could have some more options but we didnt left with empty stomachs, so no problems in there. Especially the bathrobes very super comfortable! :)
Markus, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice stay
It is nice and cosy
Yu, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service, cleanliness, good food
I enjoyed my stay at east hotel. Room was spacious and, comfortable, and clean. Hotel breakfast was great. I am very impressed with the service standard of the staff. Would specially commend "Emily" at the front desk, who helped me with setting up my digital payment methods and gave me great advice and tips about Hangzhou. I will definitely come back to this hotel the next time i am in Hangzhou.
shieh, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The East Hotel, Hangzhou
East Hotel is nice, modern, boutique style hotel. Friendly and helpful staff and the room was clean quiet and comfortable.
Graeme, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We had great experience with the hotel, especially Catherine from the front desk is extremely helpful and professional .
Anne, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay at The East Hotel Hangzhou
We had a wonderful stay at the East Hotel recently (Aug 6-8 and Aug 10-12)and was most impressed with the professionalism and the warm service from all the staff at the front desk - there were too many of them to name during our stay, but Jason, Lucy, Ada, Ken, Joanna and Leo in particular saw to our every needs from train bookings, concert tickets, directions to places of interest. The staff were well trained and took pride in providing excellent service. The hotel breakfast was delicious with a good choice of main and buffet selection, the room was comfortable and clean with only one minor detail which we would like to suggest for improvement - the lighting was a little dim particularly at the dressing and bath room mirror area. We will highly recommend this hotel to both business and family travellers.
Esther, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

really nice hotel
the hotel is new and clean. only negative thing is the water temperature is not stable. what's more, you got free mini bar!
MP, 4-night trip
Verified Expedia guest review

10/10 Exceptional

MS LI T, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Delightful boutique hotel. Large, well-equipped rooms and charming and friendly service. A real home from home.
J S, 5-night family trip
Verified Hotels.com guest review

6/10 Good

a little bit disappointed stay
The first night hotel is out of power in the 2:00 am( the hotel said it is route check repair), and it was so hot, I was being waked up, the bad thing is that the hotel do not give you a warning before this happen.
Ming, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review