Playa del Carmen Maritime Terminal - 10 min walk - 0.9 km
Mamitas Beach - 13 min walk - 1.1 km
Xcaret Eco Theme Park - 12 min drive - 9.6 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km
Airport shuttle (surcharge)
Area shuttle (surcharge)
Bus station shuttle (surcharge)
Restaurants
Don Mario Steak and Pasta House - 1 min walk
Babe’s Noddle & Bar New Location - 4 min walk
La Cochi-loka - 4 min walk
Mexican Taco - 2 min walk
Los Culiados Mariscos - 1 min walk
About this property
Sahara Hotel
Placing you within a five-minute walk of Quinta Avenida, Sahara Hotel features a casino and a rooftop terrace. Guests can splash around at the outdoor pool or grab a bite to eat at one of the 2 restaurants. Other highlights include a children's pool, a snack bar/deli and a garden.
Languages
English, Italian, Spanish
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Covered on-site self-parking (MXN 100 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Bus station shuttle*
Off-site
Area shuttle within 100 kilometres*
Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 8:00 AM–11:30 AM
2 restaurants
Coffee shop
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Beach nearby
Discount at nearby fitness centre
Jet-skiing nearby
Snorkelling nearby
Whale watching nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Luggage storage
Facilities
Built in 1999
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
An outdoor pool
Casino
3 casino gaming tables
15 casino slot machines
Casino VIP room
Traditional architecture
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Accessible airport shuttle
Wheelchairs available on site
Closed-captioned TV
Upper floors accessible by stairs only
Well-lit path to entrance
Tile flooring in room
Room amenities
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi and wired internet
More
Daily housekeeping
Local maps
Special features
Dining
Los Huastequitos – On-site family restaurant.
Mr. Waffle – On-site family restaurant. Open daily.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately MXN 120 for adults and MXN 120 for children
Airport shuttle service is offered for an extra charge of MXN 1200 per person (one-way)
Bus station shuttle service is offered for an extra charge
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3 per cent
Kitchen/kitchenette use is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 200 per pet, per day
Parking
Covered self-parking costs MXN 100 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Children under 5 years old are not allowed in the swimming pool without adult supervision
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number SHO1007167J3
Also known as
Sahara Hotel Playa del Carmen
Sahara Playa del Carmen
Sahara Hotel Riviera Maya/Playa Del Carmen, Mexico
Sahara Hotel Hotel
Sahara Hotel Playa del Carmen
Sahara Hotel Hotel Playa del Carmen
Frequently asked questions
Does Sahara Hotel offer free cancellation for a full refund?
Yes, Sahara Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sahara Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Sahara Hotel?
Yes, pets are welcome. There's a charge of MXN 200 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Sahara Hotel?
Yes. Self-parking costs MXN 100 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Sahara Hotel?
Yes, an airport shuttle is available. The charge is MXN 1200 per person one-way.
What are the check-in and check-out times at Sahara Hotel?
Check-in start time: 2:30 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Sahara Hotel?
Yes, the 1076 square-foot casino features 15 slot machines and 3 gaming tables.
What is there to do at Sahara Hotel and nearby?
Have fun with nearby activities such as boat tours, jet-skiing and snorkelling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a casino and a garden.
Are there restaurants at or near Sahara Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Sahara Hotel like?
Sahara Hotel is a short 8-minute walk from Playa del Carmen Main Beach and 3 minutes' walk from Quinta Avenida.
Sahara Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Fair
3 Jul 2024
The property had missing parts of it drywall, the mattresses we unbearable to sleep on, we had to buy foam to put on the mattresses and didn't get much sleep because it was so bad. The water took at least 20 minutes to warm up and the mini split air conditioner did not work well. I would never stay in this hotel again.
Samuel
Samuel, 5-night family trip
Verified Orbitz guest review
8/10 Very good
18 Mar 2024
Roberto
Roberto, 2-night trip
Verified Expedia guest review
4/10 Fair
2 Feb 2024
Unenjoyable stay
For this budget price I just hope for clean and safe. However the room’s door handle was loose and barely locked, felt very insecure. Mattresses had plastic covering under sheets so very hot. Housekeeping did not service the room but took away all the towels (which were hung up, not on floor) and refused to replace them unless they were tipped. Fridge in room very noisy. Generally, the room and hotel smelled like mildew/mould.
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
3 Jan 2024
.
STANISLAW
STANISLAW, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Jan 2024
I like the location.
Victorino
Victorino, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Nov 2023
Anton
Anton, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 Nov 2023
El hotel bien, camas cómodas, desafortunadamente la habitación no tenia ni teléfono ni plancha, que son básicas, pero tenia horno de microondas y frigobar que no son basicos. Creo que un enchufe mas puedo haber sido funcional ya que eramos dos y no podiamos conectar dos celulares a la hora de dormir.
Daniel Josue
Daniel Josue, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 Mar 2023
richard
richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Mar 2023
The location is excellent, very close to Quinta Avenida, but without the noise. An easy walk from the ADO bus station. All the staff were very friendly and helpful. Great options for food and all amenities. The beach is super easy to access. All in all, for the price,I really enjoyed my stay here. Would stay here again.
Randy
Randy, 7-night trip
Verified Expedia guest review
8/10 Very good
12 Mar 2023
The A/C doesn't work
Claudia
Claudia, 3-night romance trip
Verified Expedia guest review
8/10 Very good
12 Mar 2023
2 night stay at Sahara Hotel
This hotel is fine for budget travel. Very centrally located. The property is dated and could use a total renew but beds were decent, shower was hot and the room was clean.
Linda
Linda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2023
Hotel en muy buena ubicación
Todo estuvo muy bien está en muy buena ubicación todo cerca , dos opción es para ir a desayunar en lo incluido uno cruzando la callle y el otro a la vuelta de la casa esquina suficiente para un desayuno , las camas un poquito duras , y solo de noche salen cucarachas chiquitas especialmente en el baño , hay que tener cuidados para cuando uno ponga sus cosas de regreso en la maletas no llevarlas de recuerdo 😁pero en si , estuvo bien la estancia son amables en recepción .
Lourdes
Lourdes, 3-night family trip
Verified Hotels.com guest review
6/10 Good
24 Aug 2022
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Mar 2022
people at desk friendly, helpful when questions asked.
Michael
Michael, 1-night trip
Verified Expedia guest review
4/10 Fair
16 Oct 2021
Pretty basic hotel, blood stains on the walls and bed mattress was sunken on half the bed, smelled stingy. Pretty much the only reason to stay is because there was nothing else available.
Kevin
Kevin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Sep 2021
I have stayed here many times over the years and have always enjoyed it.
Jake
Jake, 7-night trip
Verified Expedia guest review
8/10 Very good
13 Feb 2021
Basic and central
Basic and old, decent location for the price, would stay here again
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jan 2021
Shakil
Shakil, 4-night trip
Verified Hotels.com guest review
6/10 Good
21 Dec 2020
Outdated not really clean hotel
This hotel is an okay option just for 1 night. But I could not stay there longer. The hotel is outdated and dirty. The lobby and inside area next to the lobby look interesting and kind of stylish. But my room was awful! It reminded me a road motel’s room. I payed aprox $27 per night with all taxes included, and I believe this price is right for the hotel’s quality.
Albert
Albert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2020
Everything was fine, staff was friendly and helpful
Verified traveller
4-night trip
Verified Expedia guest review
4/10 Fair
24 Nov 2020
Albert
Albert, 1-night trip
Verified Hotels.com guest review
4/10 Fair
15 Nov 2020
Playa de Carmen is nice place to visit.
The hotel needs some remodeling and maintenance - WiFi so so not always get hot water not so tidy hotel.
Eric Ariel
Eric Ariel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2020
Playa del Carmen stay
Nice hotel for a good price. Balcony was nice to sit out on with nice breeze. Everything very clean but the bed was a little hard. No elevator on the side I was on. Good staff and friendly. Close to everything and walkable to beach, restaurants and bars.