This is a basic four star hotel with several outstanding features. It used to be a German bank before it was converted to a hotel, and has high ceilings, with chandeliers in certain rooms. The rooms themselves are in need of refurbishment, but are otherwise comfortable. The bed is great! The breakfast in their terrace restaurant is merely adequate, but the place itself is open 24hrs for coffee or just hanging out (byob!).
Their piece de resistance, however, is their location, and the view from the terrace and from some rooms! It's truly amazing in all directions. The hotel is literally steps away from the Galata bridge (for walking across to the Sultanahmet area), the ferry terminal to Kadikoy and other places, the Tunel (funicular) to Istiklal street, and the T1 tram to Kabatas (Dolmabahce Palace) and Sultanahmet. This area, Karakoy, is a great nightlife area with cool restaurants and bars. The beautiful Galataport area is a very short walk away.
Last but not least, it's the exemplary level of service from all the staff! They are all wonderfully polite and helpful.
They can arrange airport transportation and tours, and are very responsive to pre-visit email and WhatsApp queries.
If you're looking for a modern hotel and great Turkish breakfast, this is not it. But aside from that, it's fantastic.