I arrived to the hostel after 9pm and was ready to check in, unfortunately Expedia didn't send my information to the hostel, for my luck the receptionist Paula, took her time to check all information and found it. Paula was very polite, friendly and always with a smile. I stayed for three nights and the hostel is very nice, beds are comfy, and the place was always clean. There is a nice bar where you can order drinks. I will stay again on my next trip to Valencia.