2/10 Poor
30 Sep 2023
Never here again
When we first arrived, the road to the hotel was torn up and in horrible condition. The individual at the front desk was surprised we were there even though we stated we had a reservation. The elevator was not operational so we had to carry all our luggage up the stairs (the security guard helped). On entering the room, there is no AC (which was expected because it is Baguio) but there were no “ceiling fans” as stated in the description or floor fans available. There was also no microwave as stated either. The bathroom was constantly wet with water on the walls and floor and was extremely slippery. The shower has a small on demand water heater but didn’t work at all.
Alexander
Alexander, 2-night family trip
Verified Hotels.com guest review