6/10 - Tốt
13/07/2025
Housekeeping is an extra charge
It was not clear to me from the listing page that daily housekeeping is an extra charge and not included. This should be clearly displayed. The hotel room was listed as having air conditioning, which in actuality was one single fan which barely worked. It was quite warm in the room at all times. I paid extra to have the room cleaned each day and one day they did not clean by the time I returned to the room at 4pm. I was told the cleaning goes until 5pm, which is an unreasonably late time. By that time, I needed to be in the room getting ready for dinner. But they were kind about removing the charge for the lack of cleaning and were attentive to my concerns about the faulty fan and replaced it with a different one.
Ally
Ally, nghỉ 3 đêm
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