The staff are lovely, (yet their knowledge of the surrounding area poor) The location worked out perfectly for us. However the restaurant is so over priced. The dinner menu was limited, food was cold, and absolutely not worth the money. Again though the staff are lovely. There are plenty of places to eat nearby and I wholeheartedly recommend researching them. Along with this the breakfast price is ridiculous, and not amenable if your child only wants a bread roll..
The pillows in the room are awful, (please please change them), all 3 of us had either neck or back pains the following day. The tv didn’t work. Not sure when the staff clean the rooms but seemed to come in and out much much later in the day/evening. Being in a family room I’d have thought this might have been seen to in the morning or afternoon. Not at 6.30-7pm?
Our room view was lovely..
the hotel absolutely has potential to be more than great.