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Hotel Otavalo

4.0 star property
Otavalo hotel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Otavalo

Front of property
TV
TV
Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar
Reception
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • Free breakfast
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Self parking
  • 24-hour room service
  • Terrace
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $189
includes taxes & fees
$189 per night
Jan 8 - Jan 9, 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

Highlights

Soundproofed
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
Premium bedding
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
Premium bedding
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, down comforters, pillowtop beds, minibar

Luxury Room

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Premium Twin Room

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

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includes taxes & fees
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About the neighborhood

Map
Calle Vicente Ramon Roca 504, Otavalo, Imbabura

What's nearby

  • Instituto Otavaleño de Antropología - 1 min walk
  • Plaza de Ponchos - 8 min walk
  • Peguche Waterfall - 6 min drive
  • Lago San Pablo - 6 min drive
  • El Lechero - 7 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 109 min drive
  • Ibarra Station - 35 min drive

Restaurants

  • ‪Café Rio Intag - ‬12 min drive
  • ‪Quino Restaurant - ‬1 min walk
  • ‪Balcon de Imbabura - ‬9 min walk
  • ‪Cafetería Sisa - ‬4 min walk
  • ‪La tabilta del tartaro - ‬17 min walk

About this property

Hotel Otavalo

Take in the views from the rooftop terrace when you stay at Hotel Otavalo. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli and a terrace.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 11:30 PM
    • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (COP 10 per day)
    • Offsite parking within 66 ft (COP 10 per day), from 8:00 AM to 7:00 PM; reservations required
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for COP 80.0 per night

Parking

  • Self parking costs COP 10 per day
  • Parking is available nearby and costs COP 10 per day (66 ft away; open 8:00 AM to 7:00 PM)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Otavalo Hotel Otavalo
Hotel Otavalo Hotel
Hotel Otavalo Otavalo
Hotel Otavalo Hotel
Hotel Otavalo Otavalo
Hotel Otavalo Hotel Otavalo

Frequently asked questions

Does Hotel Otavalo offer free cancellation for a full refund?
Yes, Hotel Otavalo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Otavalo?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Otavalo?
Yes. Self parking costs COP 10 per day.
What are the check-in and check-out times at Hotel Otavalo?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Are there restaurants at or near Hotel Otavalo?
Yes, there's an onsite restaurant.
What's the area around Hotel Otavalo like?
Hotel Otavalo is a short 8-minute walk from Plaza de Ponchos and 9 minutes' walk from Galeria Gabriel Ceballos Ulloa.

Reviews

9.4

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

This hotel is gorgeous and our stay was lovely. The staff is so friendly and kind. We were greeted with drinks and a warm hand towel at check in, which was much appreciated after a long travel day. We arrived late so chose to order room service and it was delicious! The included breakfast was also fantastic. It’s about a 10 minute walk from the Plaza de Ponchos where the market is located. Our room was clean and the bed was very comfortable. Highly recommend!
Sarah, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great 4 day couples trip
Great 4 day couples trip. Restaurant is excellent the place is immaculate. Definitely worth the trip
Elias, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kit, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unbelievably beautiful art hotel. The service was impeccable and a three course breakfast was included in our stay. Also included was a plethora of high-quality snacks in the room. I’m a very seasoned traveller and it was one of the most beautiful boutique hotels I’ve stayed at. The price was extremely low for such an experience. I don’t understand how anyone could rate this as less than a perfect stay.
Jessica, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Un hotel increíble con un servicio de primera , el desayuno espectacular , súper recomendable. Muchas gracias por todo
Maria C, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jorge, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The hotel was beautiful and the service was excellent. My only complaint is the rooms are tiny and we had a room with no windows with zero ventilation. At night the room was very hot and uncomfortable to sleep. I had to open the door to the hallway to get any fresh air in the room and cool it down a little. Besides that, the staff was excellent and helpful. Probably would not stay here again unless I had a room with a window or balcony.
Martin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy buen servicio
Edwin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel
Chen, 1-night family trip
Verified Expedia guest review

2/10 Poor

This was my second times staying in the hotel and it was much better experience than the first,
Donna, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Best hotel and worth the money. The staff, the property and the rooms are fantastic.
Dean, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We really enjoyed staying at this boutique luxury hotel. You get so much attention and clothe staff is very helpful and accommodating. The property has such a Union artistic feel, very clean, and cozy.
Irina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was wonderful, the hotel is beautiful, the staff was great and the food, especially the little afternoon sweet that appears in your room late in the afternoon, was suberb! Highly recommend this hotel.
Joanne, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, wonderful staff and the chef is excellent. There was always an amazing sweet treat waiting for me upon my return in the afternoon. I travel for a living and this chef stands out above and beyond.
Joanne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is a beautiful boutique hotel in an old remodeled colonial building. It has been beautifully modernized and decorated. The restaurant is great and has a varied Ecuadorian menu. Otavalo is a busy city and the hotel is located on a street where the buses run so some amount of noise is unavoidable. You may want to ask for a room not facing the street, towards the back of the hotel.
Melissa, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The property is stunning. Recent remodel is beautiful.
Dennis, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect Stay
If you have the opportunity to stay at Hotel Otavalo you absolutely should! This hotel was 10/10 from start to finish. They arranged transfers to and from our hotel before we got there and helped with authentic experiences once we arrived. We were lucky enough to be there over New Years and took part in the lovely celebration they hosted. I cannot say enough good things about this place! Thank you to all the staff at Hotel Otavalo for the best welcome to Ecuador we could have imagined!!
Collien, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

There a loud noise and vibration that would start radomly during the night making it very difficult to sleep. The hotel was very nice, but the real purpose of a hotel is to have a place to sleep at night. That was nearly impossible.
James, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Christian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This is one of the nicest hotels I've ever stayed at (and I've stayed at a lot of nice hotels). Beautiful art, impeccably clean, surprising attention to detail and delighting the customer. This is probably the best hotel in Otavalo and the surrounding area.
Savannah, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

susan, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Lisa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Melissa, 3-night trip
Verified Hotels.com guest review