4/10 - Khá
26 tháng 12, 2024
Disappointed Reserve. Will not reserve again.
My stay was poor. I paid for my room with my mothers debit card. After they had booked me in, i was then told to have a $50 CASH ONLY refundable deposit. I was in a car accident where i was t-boned and i received an annular tear in my spinal cord and my car got tottaled out and so right now i have to depend on my parents or friends for transportation. My transportation who had the money had already left to go home. So i had to call my mother back to waste gas to come back up here to give me $50 in cash only. After jumping thru many many hoops, i finally arrive back at the hotel for them to tell me the internet is down and that was it. Didbt even provide me with some sort of info to let me know that the internet will be back on soon i woukd estimate possibly 30 minutes minimum and that they would get me checked in as soon as possible and that they were sorry for the inconvenience. Never told any of that. So i waited about 35 minutes before i could be checked in to get my room key. My bf and i get to the room and there is all kinds of trash, cigarette butts, coin money scattered under the bed. The towels looked soooo dirty that i assume they were clean, but stained with dirt, etc. They new towels, hand towels, and wash cloths. The bathroom door had been kicked in or punched in with a visable hole that would not close all the way. There were live roaches and dead roaches on thecwalls and on the floor underneath the beds. I did reach my $50 deposit at check out. I was greatly dis
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