At first, they didn't have the 2 double beds suite that I had reserved for which cost more than the king bed suite they had given to me. Second, they didn't have WIFI during our entire stay which is critical for our work. Third, they didn't replenish Body wash, hair conditioner before we had checked in. We hardly use any, and there was none left. Breakfast was good, the server, chef were courteous. The checkin front desk clerk however, was not courteous and didn't really want to help.