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Hotel West Refugio

2.0 star property
San Juan del Río hotel with outdoor pool and pool bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel West Refugio

Habitación Doble Individual | Terrace/patio
Habitación Doble Individual | Terrace/patio
Exterior
Front of property
34-inch Smart TV with digital channels, TV, Netflix

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Pet friendly
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Pool bar
  • Bar/lounge
  • Terrace
  • Garden
  • Limited hour front desk
Feel at home
  • Microwave
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is $42
includes taxes & fees
$35 per night
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Habitación Queen Size

Habitación Queen Size | Down comforters, individually decorated, individually furnished, desk

Habitación Queen Size

Highlights

Individually furnished
Individually decorated
Refrigerator
Smart TV
Portable fan
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitación Doble Individual

Habitación Doble Individual | Down comforters, individually decorated, individually furnished, desk

Habitación Doble Individual

Highlights

Individually furnished
Individually decorated
Refrigerator
Smart TV
Portable fan
Down duvet
Blackout drapes/curtains
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Habitación Familiar

Habitación Familiar | Down comforters, individually decorated, individually furnished, desk

Habitación Familiar

Highlights

Individually furnished
Individually decorated
Refrigerator
Smart TV
Portable fan
Down duvet
Blackout drapes/curtains
Private bathroom
  • 270 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion Estandar (Pet Friendly)

Down comforters, individually decorated, individually furnished, desk

Habitacion Estandar (Pet Friendly)

Highlights

Individually furnished
Individually decorated
Refrigerator
Smart TV
Portable fan
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

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8.4 out of 10, Very Good, (368)
The price is $49
includes taxes & fees
$41 per night
Dec 1 - Dec 2
Hotel San Juan Park
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About the neighborhood

Map
Cto. el Molino Centro, San Juan del Río, QUE, 76800

What's nearby

  • Nuestra Senora de Guadalupe Church - 15 min walk - 1.3 km
  • Fundadores Square - 16 min walk - 1.4 km
  • TecMilenio University San Juan del Rio Campus - 3 min drive - 2.6 km
  • San Gil Golf Club - 9 min drive - 12.1 km
  • Cavas Freixenet - 10 min drive - 7.7 km

Getting around

  • Queretaro Intl. Airport (QRO) - 51 min drive

Restaurants

  • ‪Finca Santa Veracruz - ‬12 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪El Fogon Mexicano - ‬3 min walk
  • ‪The Italian Coffee Company - ‬11 min walk
  • ‪Bar Hidalgo - ‬6 min walk

About this property

Hotel West Refugio

Enjoy your visit to San Juan del Río with a stay at Hotel West Refugio. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar and a terrace are offered, and in-room conveniences include refrigerators and microwaves.

Languages

English, Spanish

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
  • Contactless check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 1:00 PM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 5 percent for credit card payments
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 total)
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Onsite garage
  • Free offsite parking within 3 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar

Services

  • Front desk (limited hours)
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool

Room amenities

Be entertained

  • 34-inch Smart TV
  • Digital TV channels
  • First-run movies
  • Netflix
  • Streaming services

Home comfort

  • Ceiling fan
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Shared kitchen access
  • Blender
  • Coffee grinder
  • Ice maker
  • Paper towels

More

  • Daily housekeeping
  • Access via exterior corridors
  • Restaurant dining guide

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 5 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel West Refugio Hotel
Hotel West Refugio San Juan del Río
Hotel West Refugio Hotel San Juan del Río

Frequently asked questions

Is there a pool at Hotel West Refugio?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel West Refugio?
Yes, cats and dogs are welcome, with a limit of 2 total. Food and water bowls are available.
Is parking offered on site at Hotel West Refugio?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel West Refugio?
Check-in start time: 2:30 PM; Check-in end time: 11:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
What is there to do at Hotel West Refugio and nearby?
Hotel West Refugio has an outdoor pool and a garden.
What's the area around Hotel West Refugio like?
Hotel West Refugio is a short 11-minute walk from Senor del Sacro Monte Temple and 15 minutes' walk from Nuestra Senora de Guadalupe Church.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Cute friendly affordable full kitchen
small and cute property. pool needs more skimming but it's great to refresh. beds are comfortable, clean bathrooms. The ony issue is no AC. Still, host was very kind and lent us a portable fan. Kitchen is large, and it has all you can need.
martha, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

WEIGUO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay. Staff it’s so friendly and nice. 10 out of 10 for this place. Few things. Pool is to small. Need bar options if you like to drink. But you can bring your own stuff and sit on the patio.
Miguel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Joel, 5-night trip
Verified Expedia guest review

8/10 Very Good

Carlos is an excellent host
Julio, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Moisés Eduardo de Jesús, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lugar muy tranquilo, arquitectura admirable. La zona es muy tranquila libre de ruido
Andrea, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Francisco Javier, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Juan Edgar, 1-night trip
Verified Expedia guest review

6/10 Good

check in, complicado
CESAR, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Buena opción para pasar una noche, lugar tranquilo y con excelente atención. No recomandable para estancias largas ya que no cuenta con espacio para la ropa ni con servicio de restaurante.
José Agustín, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Carlos Iván, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excelentes
Enrique, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Muy buen servicio en general
Muy cómodo y agusto la estancia
Salvador, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Avelino Luis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Roberto, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Pésimo servicio, yo ya tenía la reservación y en el Hotel no te resiven después de las 11 PM yo les comenté que llegaría 11: 05 y me dijeron que ya no me recibirían y perdí la reservación, la persona con la que hable nada amable! No lo recomiendo en lo absoluto
Antonio, 1-night trip
Verified Expedia guest review

8/10 Very Good

Buen lugar, buen servicio, diferente
Muy buena atención y claridad de las reglas. Hace calor en esta época y el ventilador de techo es insuficiente para refrescarse por las noches. El lugar es acogedor y diferente, buen concepto para viajeros de la actualidad
Gustavo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ambiente tranquilo.
JOSE MANUEL, 1-night trip
Verified Expedia guest review

2/10 Poor

JOSE ANTONIO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

RUSSEL ALEJANDRO, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Muy bonito el lugar, una recomendación es trabajar en acomodar y dejar bien lo del servicio de agua en la regadera no pueden dejar que se tire tantos litros de agua solo porque no sale caliente, ojo con eso porque actualmente es bastante grave. :/ todo lo demás esta muy bien. Gracias
Verified Expedia guest review

4/10 Fair

Sabanas sucias y zona no muy conveniente
Las sábanas de las camas del hotel al parecer no las habían cambiado porque olían a sudor, zona en la que está el hotel pareciera no ser segura.
Jaime, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MAURICIO, 1-night trip
Verified Hotels.com guest review