The front staff's response was not satisfactory. I requested cleaning for my room, but no matter how many times I asked, they showed no motivation and refused to comply. I also urgently requested nearly empty toilet paper and towels to be delivered, but they didn't do that either. It only seemed like they were shifting the responsibility onto the cleaning staff, which made me doubt whether communication between departments within the hotel is functioning properly. Additionally, during checkout, even though I specified my room number, they gave me a receipt for a different room, demonstrating a basic level of mistake that made me question their dedication. The night view from the room was nice, but that was the only positive aspect.