8/10 - Rất tốt
2 tháng 2, 2025
Good location ...
The hotel location is near to Murray and hay street mall. It near Perth underground which connects to Perth station
The staff at the check in counter, Hannah has excellent service. She went the extra mile of sending the luggage to our room when we left the luggage with her for quick lunch on the day of arrival.
It would be great if housekeeping can be more prompt.
a) The tissue box left was left with last tissue when we check into the room. was a little surprise that the housekeeping staff didnt check on this
b) We left the tag to make up room in the morning. When we are back to the room around 1pm, the room was not clean yet. Thus we get the fresh towels from the staff. The staff didnt clear the rubbish in the room, replenished the tea and coffee or took back the dirty towels while room was opened to them.
The hotel didnt provide toothbrush in bathroom until we requested at the reception counter.
All the light switches in the room need to switch on manually instead of central control panel at the bed side like some of the hotel
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