2/10 - Kém
4 tháng 1, 2025
Rude front desk
I needed to add my wife to reservation because she was flying in and would b at the hotel 3 hours before me, i talked to the front desk on phone and lady was very rude. I explained my situation with her that wife would b there early however they said she could not check in unless she had a credit card in her name, mind you i already paid for room which was non refundable, i explained all xards were in my name, and still yet she could not check in. So i had to eat the money i spent on room and booked with the westin in memphis. I will never book a stay at a hampton inn ever...
Brett
Brett, nghỉ 1 đêm
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