The hotel uses stock photos. There were no bicycles and no lovely walking areas, but plenty of homeless people camped outside the hotel's perimeter, yelling, taking drugs, and plenty of human waste/trash. The hotel was clean, and the cleaning staff was excellent and accommodating. I booked a "Premier" room, yet the furniture is dinged and dated. The beds and linens were superb. The front desk staff was aloof and sent me another guest's folio; I haven't received my folio yet. I wouldn't stay at this location again, as this wasn't the Hyatt experience I'm accustomed to receiving, and our experience was troubling for kiddos.