Great location at Southbank close to city, Arts Centre and many other places. Rooms can be noisy from road traffic depending location of the rooms. Housekeeping hit and miss. Sugar in 4 days stay was never replaced, rubbish not always collected. Great that they have kitchen facilities and microwave, couple plates, glasses, mugs, however no bowls to use for cereal (had to get from restaurant) No tea towel to dry dishes, had to use your bathroom towels. Not very hygienic. If those things were supplied the hotel guests would benefit.