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W Mexico City

5.0 star property
Luxury hotel with spa, near Paseo de la Reforma

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for W Mexico City

30-inch TV with satellite channels
Premium bedding, pillowtop beds, minibar, in-room safe
Pool
Terrace/patio
30-inch TV with satellite channels

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Parking available
  • 24/7 front desk
  • Gym
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • 24-hour room service
  • Business center
  • 9 meeting rooms
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is $354
includes taxes & fees
$297 per night
Dec 6 - Dec 7

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 387 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View, Corner

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, City View, Corner

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
Separate bedroom
Bathrobes
  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Corner

Suite, 1 Bedroom, City View, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, City View, Corner

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
Separate bedroom
Bathrobes
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, City View

Penthouse, 1 King Bed, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Presidente Mexico City, an IHG Hotel

Spa
Airport transfer
Pet friendly
Parking available
9.4 out of 10, Exceptional, (1535)
The price is $301
includes taxes & fees
$252 per night
Dec 8 - Dec 9
InterContinental Presidente Mexico City, an IHG Hotel
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About the neighborhood

Map
Campos Eliseos 252, Chapultepec, Mexico City, 11560

What's nearby

  • Avenida Presidente Masaryk - 4 min walk - 0.4 km
  • Auditorio Nacional - 4 min walk - 0.4 km
  • Chapultepec Park - 6 min walk - 0.6 km
  • Parque Zoologico de Chapultepec - 8 min walk - 0.7 km
  • National Museum of Anthropology - 19 min walk - 1.6 km

Getting around

  • Benito Juarez International Airport (MEX) - 33 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • San Rafael Station - 18 min drive
  • Auditorio Station - 8 min walk
  • Polanco Station - 12 min walk
  • San Joaquin Station - 26 min walk

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La No. 20 - ‬1 min walk
  • ‪El Bajio - ‬2 min walk
  • ‪Sirenito - ‬1 min walk
  • ‪JW Marriott Executive Lounge - ‬2 min walk

About this property

W Mexico City

When you stay at W Mexico City, you'll be in a fantastic location, just a 5-minute walk from Paseo de la Reforma and Auditorio Nacional. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials, or body scrubs. A bar/lounge, a health club, and a fitness center are other highlights at this luxurious hotel. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Auditorio Station is 8 minutes and Polanco Station is 12 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 237 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*

Internet

  • Free WiFi in public areas

Parking

  • Onsite valet parking (MXN 90 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 30-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Living Room Bar - This cocktail bar specializes in Mexican cuisine.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 520 for adults and MXN 260 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 550 per pet, per stay, plus a one-time cleaning fee of MXN 1350

Parking

  • Valet parking costs MXN 90 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses solar energy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Mexico City W
W Hotel Mexico City
W Mexico City
w Hotels Mexico City
w Mexico City Hotel Mexico City
Hotel W Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

Frequently asked questions

Does W Mexico City offer free cancellation for a full refund?
Yes, W Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at W Mexico City?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of MXN 550 per pet, per stay.
Is parking offered on site at W Mexico City?
Yes. Valet parking costs MXN 90 per night.
What are the check-in and check-out times at W Mexico City?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
What is there to do at W Mexico City and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the spa tub. W Mexico City also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near W Mexico City?
Yes, there are 2 onsite restaurants, featuring Mexican cuisine.
What's the area around W Mexico City like?
W Mexico City is a short 8-minute walk from Auditorio Station and 4 minutes' walk from Paseo de la Reforma. Travelers love the hotel's prime location.

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Rosa, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

We all like Allen’s service. He is very pleasant and helpful. Very genuine. We even enjoyed the drag party which was held by the hotel.
Winnie Man-Tang, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was especially great and helpful. Especially Rogelio, probably the Bell Captain. Very easy to get picked up within a couple of minutes by ride share services. The breakfast was very good, especially the espresso and variety of the spread. We got a nice room with a view on the 12th floor and the room was also of good size and extremely well maintained.
Chitra Bhanu, 4-night family trip
Verified Expedia guest review

8/10 Very Good

We really appreciate the location, it's really good if you are looking for a walkable area and have many things near the hotel.
Rafael, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

andrew, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service!
Michaela, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

The room is very comfortable and spacious. everyone in the hotel are very servicial and friendly. Amazing staying
Sofia, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel in Polanco area
Gabriela, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Solo un comentario, en la habitación que me dieron el área del baño se integraba con la habitación. Parece que había una cortina o puerta anteriormente
Guillermo, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Jose, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It was excellent. The staff was amazing and very responsive to my needs. And I loved the special touch of snacks, tea and coffee in the morning and evening.
Oni, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kristen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hawar, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice rooms, great service, and excellent location! 24 hour room service, and be sure to try the fish tacos. Polanco is a safe area for walking to shops and restaurants. The food in the area is amazing! Everything is a 5-15 minute walk. Or Uber for only $3 - $5.
Tyler, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This hotel was lively, fun, and nice. Loved the jacuzzi & spa. Would definitely stay here again if I go back to MXC.
Brandon, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff at this property went above and beyond to make our stay great!
Gabriel, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

jason, 5-night trip
Verified Expedia guest review

10/10 Exceptional

ok
Carlos, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Angelica, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Service
Hotel was everything we expected. Excellent customer service and great room. The location of the hotel was perfect. Walking distance from great restaurant and entertainment. Highly recommended!
Diana, 2-night trip
Verified Hotels.com guest review

4/10 Fair

I should have listened to the reviews but the hotel is average at best. It is definitely not 5 Star quality. The Good: Location is good. Very walkable. But unless you're here for business or fine dining, it's probably best to stay in Roma area. A lot more to do besides eating. In general thw staff was nice. The Bad: Room initially given is in a very loud section of the hotel. But is considered Elite member level which it is not. Sheets had a very wet feel. Probably due to humidity but it didn't feel humid. No pool so not a great place for a relaying vacation. Had a weird encounter with an employee that entered my room and opened something that didn't belong to him. Felt like a violation of privacy. I reported to front desk upon checkout and she apologized. Overall my stay wasn't the best. I plan to visit Mexico City again but will not stay at the W.
Kristina, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Location is good ( as other options ) Worst layout of a room Outstanding service at restaurant by Carlos. Mediocre service at front desk. Whatever whenever is just marketing should be whenever they answer the call . Bad timing it was an event of the LGBTQ 🏳️‍🌈 I thought it was a family oriented hotel.
alfred, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"Very easy to move around, great restaurant options."
Reasons to Book
Great Location & Location Safety
Check-In Time
3:00 PM
Check-Out Time
1:00 PM