4/10 - Khá
28 tháng 12, 2024
Not as expected
Bugs coming out of bathroom sink, previous guests’ chapstick under bed, i killed about fibe bug and left them in the sink…after “cleaning” they were still there. Housekeeping didn’t leave new towels and one day didn’t even make the bed. Trash was emptied and room called clean. I complained about the bugs and someone knocked on our door to check it out at 11pm. I asked that they come back in the morning and they never did. I stressed the issues upon checkout and was told the manager would be informed and would most likely contact me. No call or email. For what I paid for a Hilton I would have been better off going to a less reputable hotel.
Debra
Debra, nghỉ 3 đêm
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