4/10 - Khá
19 tháng 11, 2024
Lacking service
This was a huge disappointment. I was looking forward to a relaxing week in the sun enjoying my time.
Instead I got rubbished a checkin because I was an Expedia gold member and had to ask multiple times for the perks to be added.
The pool bar staff were friendly as long as you wore overly skimpy swimwear and drank like a fish making yourself drunk by 1030
One chef at the beach grill actually threw food at me. When I complained I got a “sorry” then nothing.
There were good parts. The Japanese teppanyaki was great and fun. Wait staff in the lobby were friendly. The bar staff not so much.
I enjoyed the water and my time out of the hotel on a day trip to Isla Catalina.
I wouldn’t come back
Nerissa
Nerissa, nghỉ 7 đêm
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