When we got there at 1am, the key cards didnt work. Went downstairs to fix it, key cards didnt work again. Went down to fix it again, still nothing. So the fourth time he gave us a different room. The room had double beds for 2 adults and 3 kids. So my husband went down a 5th time to get the room changed to a king bed and a double bed. The man said were just in luck, he had 1 room with a king bed left. We switched rooms to a room with literallt only a king bed, no other beds. So we gave up and all 5 of us squeezed in a king bed for 2 nights of uncomfortable sleep/no sleep. To pay 400 dollars for our stay, the customer service was terrible. And then to see how the place is kept was even more disappointing. Tile ceilings were falling out in our bathroom. Only enough soap for 1 person to shower with. Overall was just a terrible experience. The only good thing was the pretty ocean view from the balcony. Would never recommend this place to anyone.