8/10 - Rất tốt
2 tháng 1, 2025
Not Impressed
Stayed here over Christmas and unfortunately struck a rainy week.
We used to stay at Plantation regularly when our kids were little and came back this time with the Grandkids.
Grandkids loved it even in the rain but we found the whole hospitality side needs a shake up.
We arrived on late ferry because of Air New Zealand was delayed.
On checking in were told even though we were unable to book a restaurant reservation we would be fed.
Yeah Right after unhappy discussions we were then sorted out by someone who overruled the young officious ones and we were told to sit in the corner and later served a half cooked pizza and cold fries.
Reluctant service which unfortunately became the way this resort was run throughout our stay.
There is still some of the real lovely,friendly Fijian staff but the strict holiday camp way the restaurants are run do not account for a relaxed holiday appeal.
Someone running this food and beverage side has forgotten about the customer and who is paying their high prices.
Obviously some of the staff do not want to be working there and it shows in their attitude.
Once back on the mainland it was nice to see the smiling faces again.
There are other resorts in the Pacific Islands who welcome our hard earned dollars.
Kevin
Kevin, nghỉ 7 đêm cùng gia đình
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