I never write reviews, but I think it's important to help others make an informed decision, so here goes.
On my first day at the hotel, I returned to see my backpack soaked in urine. Yes, urine. It was absolutely disgusting. Upon telling the staff, they said if we left, they would give us a full refund. The only issue was that this was at 11 p.m., so relocating to a new hotel was not only an inconvenience since we had to work in the morning but also not feasible. All hotels were showing aggressively high prices at that hour.
They did not offer to clean the urine or my backpack. So, I cleaned the urine... for 250 euros/ night, I had a urine-soaked backpack and spent time cleaning it.
The staff told us the issue was being fixed, so we decided to stay and assess leaving in the morning if everything was fixed or not. Thankfully, the issue was fixed overnight. We asked them to clean our bag, which they did, but nothing was done to compensate us for the horrible experience, no partial refund, nothing. I was surprised how poor the customer service was considering the price per night relative to other accommodations in the area and disappointed. I would not recommend staying at this hotel.