Concatedral Santa Maria de La Redonda - 5 min walk
Sala de Exposiciones Ibercaja - 8 min walk
Bodegas Franco Espanolas - 11 min walk
Casa de Las Ciencias - 12 min walk
Getting around
Logrono (RJL-Agoncillo) - 21 min drive
Logroño Railway Station (LGV) - 20 min walk
Logroño Station - 20 min walk
Alcanadre Station - 35 min drive
Restaurants
Odeon Café - 2 min walk
Letras de Laurel - 3 min walk
Blanco y Negro - 3 min walk
Bar Soriano - 2 min walk
Clandestino - 1 min walk
About this property
Hotel Sercotel Portales
Hotel Sercotel Portales is a great choice for a stay in Logroño. Fellow travelers love the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
48 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Late check-in subject to availability
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 15 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Coffee/tea in a common area
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Library
Accessibility
Wheelchair accessible
Elevator
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 11.9 for adults and EUR 11.90 for children
Children & extra beds
Rollaway beds are available for EUR 33.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Parking
Self parking costs EUR 15 per day
Policies
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño
Frequently asked questions
Does Hotel Sercotel Portales offer free cancellation for a full refund?
Yes, Hotel Sercotel Portales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sercotel Portales?
Yes, cats and dogs are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Sercotel Portales?
Yes. Self parking costs EUR 15 per day.
What are the check-in and check-out times at Hotel Sercotel Portales?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What's the area around Hotel Sercotel Portales like?
Hotel Sercotel Portales is in Logroño City Centre, a short 2-minute walk from Calle del Laurel and 5 minutes' walk from Concatedral Santa Maria de La Redonda.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 19, 2024
A good stopover enroute to ferry ports.
A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 20, 2024
Great, but no duvet or blanket
It’s a lovely hotel close to great restaurants and also the path out of the city for the Camino. There was only a sheet on the bed and no duvet or blanket. I froze. I had to use a spare pillow to try and warm one side of me.
Janet
Janet, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 23, 2024
Zobeida
Zobeida, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2024
We enjoyed our stay.
Vanessa
Vanessa, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Jul 29, 2024
Great hotel & great location
Hotel was very clean & tidy with friendly staff. Room had small welcome extras like toothbrushes & toothpaste and it’s ideally situated for the pinchos streets of the city. It’s also close to the old historic city wall. I recommend this hotel and I will be returning to the wonderful city and this hotel.
Carl
Carl, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 25, 2024
Perfect Hotel in Logrono!
Fantastic location in Logrono, walking distance to many cafes, restaurants, sites and shops. Front desk staff were incredibly helpful and even made telephone calls on our behalf to arrange cabs from / to the hotel after identifying a cab company in a different city (Calahorra) for us because we do not speak Spanish. Pointed us to Info to help us plan tours. (Vineyard & Winery Tour with Inma was amazing!!) Rooms were clean, comfortable and spacious. Nice view from the window. Breakfast was good. 4 night stay. Would stay again! Highly recommend!
Mathil
Mathil, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 24, 2024
In the centre of Logrono yet lovely and quiet and dog friendly
Janet
Janet, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 19, 2024
Great location. Nice staff. Clean rooms. Need to update their instructions on how to arrive by care. A mañ with arrow would be nice as well as a description on semi-pedestrian street used to get to the hotel. Overall we enjoyed our stay and would stay here again in the future.
Alberto
Alberto, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 15, 2024
Well situated but could be better
Not the same standard as the Sercotel we stopped at in Vitoria-Gatiez. A bit tired. Little things like the shower head wouldn't stay in place. The sink plug didn't hold water. But hotel ideally situated for the Old Town right at the top of the main way through. A bit difficult tto find. Follow the yellow hotel signs even if they seem to be taking you into pedestrian areas.
Brian
Brian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 24, 2024
Francois
Francois, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 21, 2024
Richard Huw
Richard Huw, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
May 20, 2024
Richard Huw
Richard Huw, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 15, 2024
Very clean and comfortable hotel. Excellent service from all personnel.
Manuel
Manuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2024
Great location
Great value hotel in a perfect location, very helpful staff and nicely clean
Martin
Martin, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2023
Great experience
Great stay at a modern, clean, conveniently located hotel with a great staff. Would definitely stay again.
Brian
Brian, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Oct 22, 2023
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2023
The hotel was in a perfect location, close to a concentration of tapas bars. The view from our room was beautiful. The only downside was that the hotel was hard to find as it was on a side street with not a lot of visible signage. Staff was friendly and helpful. We would stay here again.
William
William, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2023
Great stay while on Camino
We liked the location of the hotel-easy walking to restaurants and sights. I liked having a fan in the room. The bed was comfortable.
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2023
Hotel was in nice are? But the only thing I didn’t like was that the Air conditioner at night didn’t work because they have the the thermostat outside so the only thing that was working at night was the central fan that was what the front lady told me, and during the day when you leave the room and remove the room card key it would turn the power off so the AC will turn off, what I did was that I put a old plastic card so it won’t turn off.
Pedro
Pedro, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 26, 2023
Aloha La Rioja
This hotel, located on the western fringe of central Logrono, was a great place to stay for the three nights we took in the San Mateo wine harvest festival. Calle Portales is a narrow thoroughfare that dives straight into the heart of Logrono. A short zig-zag from the hotel and one is in the middle of a vibrant tapas and bar scene which we enjoyed immensely. Our room was very clean though smaller than our perception when looking at room photos online. With our four bags, and little room storage, it was very tight. I wish hotels would post room measurements. Front desk staff was friendly and helpful. The breakfast buffet we found to be average. Overall, I would recommend this hotel for those folks who travel light and want clean digs near the action!
robert
robert, 3-night trip
Verified Hotels.com guest review
6/10 Good
Sep 21, 2023
Just a basic room /amenities in a good location. Clean, safe, and good enough for a short stay - we've been there for one night only. Parking and the car elevator are a bit tight.
Michael
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2023
This hotel was excellent; location (in city center)and staff super friendly. Our room was spacious and super clean. Overall great stay!
Raquel
Raquel, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 13, 2023
Great location. Lively area
marisa
marisa, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2023
Laara
Laara, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jun 17, 2023
Convenient location and helpful staff but the standard double room seemed very cramped. Bathroom was good sized though. Television had a very limited amount of only Spanish language programs. Parking garage best suited for very small cars. We were lucky that the space next to ours was not used.