6/10 - Tốt
20 tháng 12, 2024
No good experience
We were 5 ladies staying at Rataskaevu Boutique Apartment from 5th to 7th December 2024.
The electricity went off on Thursday evening, so we were sitting in a dark apartment, no electricity until Friday14:00.
Unlikely, on Friday we had to take breakfast and lunch in the city without shower as we didn't know how much warm water there would be for us (five persons) and anyway, not possible to shower in dark. We couldn't even make coffee, no use of the kitchen in the apartment without electricity.
I sent a message to the company on Monday the 9th to ask about the compensation as we were without electricity half the time of our stay at the apartment.
The answer we received - instead of any compensation - was if we could you let him know what caused the electrical outage, that it must have been something we switched on or inserted in the socket?!
This was not a quality of a ‘Boutique Apartment’.
Helena
Helena, nghỉ 2 đêm cùng bạn bè
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