2/10 - Kém
19 tháng 1, 2025
Disgusting.
Very poor so called hotel? More like a bad hostel.
Rooms had a bad stench of sewage throughout our stay.
House keeping visited our room once in 5 days never cleaned anything emptied bin and that's it? The toilet was a dirty colour and has never seen any form of bleach.
We booked for 7 nights but left after 5 due to the smell and a jack hammer drilling from 8am every morning and when I complained to the manager his reply was builders in Berlin start work at 7:30am but our builders start at 8am if that makes it acceptable.
We had breakfast at the hotel twice the first time the toaster was broken and reported it, the second time toaster still not working and waitress replied not working and shrugged her shoulders.
There was no bar or public seating areas.
We left the hotel 2 days early and booked the premier inn down the road and would definitely not be staying at this hotel again and will be contacting Hotels.com for an explanation as to why they allow such a poor hotel to be listed on their platform.
Michael
Michael, đi công tác, nghỉ 7 đêm
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