I cannot say enough good things about the hotel and staff!
The roo m was nice with a big bed and all the conveniences. Nice shower, wifi, fridge and coffee maker. Plus staff cleaned the room to perfection.
Breakfast was excellent! Had many options to choose from. Hot, cold,fruit plus a made to order menu. The breakfast crew was very nice and the top floor gives you a great view of hanoi.
The staff offered help whenever they could. The front door was opened for me when i entered, i had laundry done quickly, and they always said hello and asked me if i was having a good time in Hanoi.
I would recommend this hotel for great service at a great price. Its a couple blocks from Hoen Lake and the water puppet theater.
It in the heart of the old quarter, but quiet enough when you need to relax.
Thanks to all the friendly and helpful staff at Elaina Signature Hotel for a wonderful experience my first time visiting Hanoi and Vietnam.