4/10 - Khá
4 tháng 1, 2025
Not really worth the price and bad mood staff
I was intially excited to stay at this hotel it looked like a cool spot but pictures got the best of me. I called a week in advance advocating for early check in and the person over the phone mentioned that I would be put in a queue and receive a text message the morning of the day of check in. That never ended up happening and even called on the morning of my stay and could barely agree even though when I spoke to another and mentioned I need to get ready for a wedding that it should work out. When I arrived at the hotel the gentleman behind the desk was rather unhelpful and said my 2 rooms are not ready and that it should take another 30 minutes, the 30 minutes has elapsed and can't do anything for me. I assure him that I don't need the room to pass nasa cleanliness inspection I need a room to get ready for a wedding within the next hour and finally made it happen. He was rather cold during the whole experience. Hotel has no elevator and the rooms are pretty small. Even the next morning asking for a late checkout on a Monday in SB they also were rather reluctant to grant this. It is my impression that this hotel is ran to not budge an inch or to never go the extra mile for the customer. Even on checkout the next front desk guy was just bad mood and never did anything to make me want to return to this hotel. Shout out the valet parking guys they were the only people at the hotel who were rather cool and made it happen.
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